Bilingual Store Associate (Spanish)-Sherwin-Williams

Job Description

Job Title: Bilingual Store Associate (Spanish)

Company: Sherwin-Williams

Location: Dearborn, MI

Pay:

AI Pay Analysis: To analyze the competitiveness of the hourly rate for a “Bilingual Store Associate (Spanish)” in Dearborn, MI, it is essential to consider several factors, including local living costs, industry benchmarks, and the demand for bilingual skills. As of October 2023, hourly rates for similar roles typically range from $13 to $20, depending on the employer and specific job responsibilities. Given that Dearborn has a significant bilingual workforce and a diverse community, positions requiring Spanish language proficiency may offer competitive wages at the higher end of this spectrum. Therefore, if the hourly rate you have is within or above this range, it can be considered competitive; otherwise, it may fall short of industry standards.

Job description:

Store associates play a crucial role in creating a positive experience for both wholesale and retail customers by understanding their needs, answering inquiries regarding Sherwin-Williams products, and providing tailored recommendations. In addition to fulfilling customer requests, store associates are responsible for resolving any concerns swiftly, ensuring maximum client satisfaction. Staying informed about product features, maintaining the visual and quality standards of merchandise, and contributing to the overall aesthetic of the store are integral aspects of the role. Associates are expected to deliver exceptional customer service while consistently achieving the store’s sales objectives.

The position entails direct interaction with customers, including minors, as well as handling cash and other forms of payment. Associates will have access to sensitive materials, including personal information and store merchandise, which may be supervised or unsupervised. Accordingly, the company has instituted a criminal history review policy to safeguard the business’s operations and its esteemed reputation, as well as to ensure the safety of customers, staff, vendors, contractors, and the general public.

The selected individual will work at Store #1018, located at 6100 W. Vernor Hwy, Detroit, MI 48209. This is a part-time position, with compensation starting at $16 per hour.

At Sherwin-Williams, we recognize that success does not follow a singular path; we believe in nurturing careers that evolve alongside our employees. Regardless of your background or origin, we offer an inclusive environment where you can explore your interests and help drive our progress. We value the unique talents and skills that individuals from diverse backgrounds bring to our team. We encourage all qualified candidates to apply, including individuals with disabilities and Protected Veterans. We provide a supportive atmosphere that allows you to showcase your abilities, encouraging you to innovate, grow, and thrive.

What is the Process to get Started?

Step 1 – Online Application
Explore the positions that interest you on our Careers page. Allocate approximately 15 minutes to create your profile by entering your details or importing them from one of our job board partners.

Step 2 – Digital Interview
Upon reviewing your application, qualified candidates will be invited to complete a digital video interview via HireVue. This interview will consist of several behavioral-based questions. You will have the flexibility to complete the video interview at your convenience, but we request that this step be finalized within 7 days of receiving the invitation.

Step 3 – In-Store Interview
Following the evaluation of your video interview by our recruitment team, selected candidates will be invited to meet with team members at a store, specialty wholesale branch, floor covering facility, or delivery service terminal.

Sherwin-Williams is dedicated to the health and well-being of our employees and their families by offering a comprehensive range of world-class benefits. These benefits encompass various aspects, including retirement planning, healthcare provisions, and support for total well-being. A general overview of benefits can be found on our website, specifically in the "Candidates" section, where you can review the offerings for which you may be eligible upon employment with Sherwin-Williams.

Compensation decisions are informed by various factors, including skills, experience, training, licensure, certifications, and specific business needs, which may impact where actual compensation falls within the stated wage range. Please note that the disclosed wage range considers the differential associated with the geographic location of the position.

As of the date of this posting, the wage range and benefits information provided are accurate, though the company reserves the right to modify this information at any time, with or without notice, in compliance with applicable law.

Qualified applicants with arrest or conviction records will be evaluated for employment in accordance with relevant federal, state, and local laws, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer, committed to fostering an inclusive and diverse workplace. All qualified candidates will be considered for employment, free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other legally protected characteristic.

As a VEVRAA Federal Contractor, Sherwin-Williams requests that state and local employment services prioritize the referral of Protected Veterans.

Please note that Sherwin-Williams recruiting team members will never request candidates to provide any form of payment or sensitive information, such as national identification numbers, date of birth, or bank account details during the application process.

Key Responsibilities Include:

• Ensuring high levels of customer satisfaction through superior sales service.
• Assisting customers in person and via phone by assessing needs and proposing suitable products and services.
• Building and maintaining trusting relationships with wholesale and retail customers.
• Accurately processing sales transactions in accordance with company policies.
• Meeting or exceeding monthly, quarterly, and annual sales goals.
• Maintaining accurate work order files and formulas.
• Retrieving appropriate products from the sales floor or warehouse.
• Tinting and mixing products to customer specifications, as needed.
• Stocking shelves and arranging displays.
• Cleaning store equipment and maintaining store cleanliness.
• Loading and unloading delivery trucks, assisting with deliveries as required.
• Keeping assigned areas in stock and visually appealing.
• Staying informed about product offerings and discussing available options with customers.
• Adhering to inventory control policies.
• Proposing methods to enhance sales performance.

Minimum Requirements:

• Must be at least eighteen (18) years of age.
• Must legally be authorized to work in the country without requiring sponsorship for employment visa status, now or in the future.
• Proficient in reading, writing, and communicating in English.
• Proficient in reading, writing, and communicating in Spanish.
• Capable of retrieving materials from shelves and floor stacks and lifting and carrying up to 50 lbs. frequently and up to 70 lbs. occasionally, with or without reasonable accommodation.
• Willingness to work all scheduled hours, including evenings and weekends, with or without reasonable accommodation.

Preferred Qualifications:

• Possession of a valid, unrestricted Driver’s License.
• Completion of at least a High School diploma or GED.
• A minimum of one (1) year of experience in a delivery, retail, or customer service role.
• Previous experience selling paint and related products.
• Familiarity with operating tinting and mixing equipment.

Job Posting Date: Tue, 29 Oct 2024 08:59:20 GMT

Apply now!