Breakfast Attendant-Aimbridge Hospitality

Job Description

Job Title: Breakfast Attendant

Company: Aimbridge Hospitality

Location: Findlay, OH

Pay: $14.5 – 15 per hour

AI Pay Analysis: The hourly rate of $14.50 to $15.00 for a Breakfast Attendant in Findlay, OH, is generally competitive when considering local living costs and wages in the hospitality sector. According to labor market data, similar roles in the area typically offer wages ranging from $12 to $16 per hour, depending on experience and specific duties. Therefore, the proposed rate aligns well with industry standards, particularly for entry-level positions, and reflects a reasonable compensation level for the role within that geographic region.

Job description:

The Breakfast Attendant plays a crucial role in delivering exceptional service to guests within the complimentary breakfast area of the hotel. This position requires a thorough understanding of the hotel brand standards, guest expectations, and the distinctive features of the hotel and its surrounding area. Key responsibilities include, but are not limited to, the preparation, service, and breakdown of the daily complimentary breakfast. This role is highly guest-facing, offering opportunities to exceed guest expectations through personalized service.

The ideal candidate will exhibit exemplary organizational skills and efficiency, along with the ability to communicate effectively about food offerings, hotel amenities, and community information. Additional duties may be assigned as required by hotel management.

Qualifications:

• Strong attention to detail and ability to perform tasks efficiently and accurately.
• High School diploma or equivalent; prior experience in a hotel or a related field is preferred.
• Availability to work a flexible schedule, including evenings, nights, weekends, and holidays.
• Legal eligibility to serve alcoholic beverages and completion of a responsible serving course (e.g., TIPs) as mandated by hotel policy.
• Certification in Food Handling as required by local regulations.
• Capability to evaluate and make swift, accurate decisions among multiple options.
• Proficiency in managing stressful situations with a calm and professional demeanor.
• Knowledge of hotel services and guest offerings.
• A positive attitude and a commitment to serving others, as demonstrated by a willingness to learn new tasks, support team members, and engage positively with guests and colleagues.
• Basic understanding of food and beverage preparation, service standards, guest relations, and etiquette.
• Skill in producing high-quality beverages, including specialty coffee, tea drinks, cocktails, and other beverages as required by the hotel.
• Competence in performing basic numerical operations (counting, adding, subtracting, multiplying, dividing).
• Ability to read, comprehend, and write simple instructions and correspondence.
• Strong interpersonal skills for effectively interacting with guests and staff, requiring patience, tact, and diplomacy.

Responsibilities:

• Engage with guests and colleagues in an attentive, friendly, courteous, and service-oriented manner.
• Adhere to regular attendance standards in accordance with hotel scheduling needs.
• Maintain professional appearance and grooming, including wearing the appropriate uniform and name tag.
• Comply with hotel standards and regulations to promote safe and efficient operations.
• Provide food and beverage services to guests in a warm, friendly, and professional manner, identifying services that may enhance their experience.
• Greet and seat guests promptly and efficiently.
• Ensure cleanliness and presentation of menus.
• Clear, clean, and reset tables and areas as requested by clients or management.
• Keep food and service areas organized, stocked, clean, and neat; complete all side work at the end of each shift.
• Address guest special requests and offer suitable alternatives when needed.
• Maintain open communication with all departments regarding in-house VIPs and special needs.
• Assist with food and beverage service tasks, including dishwashing and restocking needed equipment and supplies.
• Answer phone calls in accordance with company standards.
• Understand and implement the standards for receiving room service orders.
• Stay knowledgeable about current menus and specials across relevant departments.
• Execute cashiering functions, including closing checks and shift paperwork.
• Perform opening and closing duties as assigned.
• Provide accurate information about the hotel, guest expectations, and local attractions.
• Undertake additional tasks and attend meetings as requested by management.
• Maintain high levels of trust and responsibility in interactions with guests and colleagues.
• Represent the hotel with integrity, sound judgment, and a commitment to excellent service.

Job Posting Date: Sat, 01 Feb 2025 01:04:06 GMT

Apply now!