Breakfast Attendant-Fairfield Findlay

Job Description

Job Title: Breakfast Attendant

Company: Fairfield Findlay

Location: Findlay, OH

Pay: $14.5 – 15 per hour

AI Pay Analysis: The hourly rate of $14.50 to $15.00 for a Breakfast Attendant in Findlay, OH, is slightly above the minimum wage, which is $10.10 in Ohio as of 2023. While this rate may be competitive for entry-level positions in the hospitality sector, it falls within the lower range compared to industry standards for similar roles in larger cities or chains, where wages can often exceed $15 to $20 per hour depending on experience, location, and employer. Given the cost of living in Findlay is lower than in metropolitan areas, this pay could be considered reasonable for the area; however, employers may need to offer additional benefits or incentives to attract and retain candidates in a competitive job market.

Job description:
Job Summary:

The Breakfast Attendant (Complimentary AM Attendant) plays a pivotal role in delivering an exceptional guest experience by providing the highest quality of service within the hotel’s complimentary breakfast area. This position requires a commitment to the hotel brand standards and a thorough understanding of guest expectations, as well as the unique features of the hotel and surrounding area. Key responsibilities include the preparation, service, and breakdown of the daily complimentary breakfast for hotel patrons. As this is a customer-facing role, it affords the opportunity to create memorable moments for our guests through exceptional and personalized service.

The ideal candidate will demonstrate high levels of organization and efficiency, along with effective communication skills to engage with guests regarding our offerings and local information. Additional duties may be assigned by hotel leadership as needed.

Qualifications:
– Detail-oriented with the ability to perform job functions efficiently and accurately.
– High school diploma or equivalent; experience in hospitality or a related field is preferred.
– Availability to work a flexible schedule, including evenings, nights, weekends, and holidays.
– Must meet the legal age requirements to serve alcoholic beverages and successfully complete responsible serving courses as mandated by the property.
– Ability to obtain and provide a Food Handlers card as required by applicable city/county/state regulations.
– Competent in quickly evaluating and selecting among alternative courses of action.
– Ability to maintain composure in stressful situations while demonstrating professionalism.
– Familiarity with hotel products and guest services.
– A positive attitude and a willingness to learn, complemented by responsiveness to guests and colleagues.
– Basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
– Proficient in producing high-quality drinks, including specialty coffees, teas, and cocktails as needed.
– Competent in numerical operations including counting, addition, subtraction, multiplication, and division.
– Ability to read, comprehend, and compose simple instructions, correspondence, and memos.
– Proficient in effectively addressing both internal and external customers and staff, exercising patience, tact, and diplomacy.

Responsibilities:
– Engage with guests and employees in a friendly, attentive, courteous, and service-oriented manner.
– Adhere to attendance standards compliant with Aimbridge Hospitality requirements, with scheduling variations based on hotel needs.
– Uphold high standards of personal grooming and appearance, including proper uniform and name tag while working.
– Consistently comply with Aimbridge Hospitality standards and regulations to ensure safe and efficient hotel operations.
– Serve guests with food and beverage needs in a warm, friendly, and professional manner, identifying services that enhance their stay.
– Promptly greet and seat guests at appropriate tables.
– Ensure the cleanliness and presentation of menus.
– Clean, reset, and reconfigure tables and hotel spaces as per client requests or management instructions.
– Maintain organized, clean, and stocked service areas, completing all side work at each shift.
– Address any special requests from guests and provide suitable alternatives when necessary.
– Communicate with all departments regarding in-house VIPs and any specific requests or needs.
– Support all areas of food and beverage service, including washing dishes by hand or in a dishwasher and maintaining cleanliness of work areas.
– Consistently answer the telephone according to established standards.
– Possess comprehensive knowledge of service standards for room service orders.
– Maintain thorough knowledge of menus and current specials across all relevant departments.
– Execute cashiering functions, including closing checks and end-of-shift paperwork.
– Carry out opening and closing procedures and side work duties, as assigned.
– Respond to inquiries about the hotel, brand standards, guest expectations, and local attractions.
– Perform additional duties or attend meetings as directed by management.
– Interact and occasionally have independent contact with guests and colleagues.
– Uphold a high level of trust and responsibility, representing the company with integrity and sound judgement.

Job Posting Date: Sat, 01 Feb 2025 07:00:57 GMT

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