Breakfast Attendant-Hyatt

Job Description

Job Title: Breakfast Attendant

Company: Hyatt

Location: Livonia, MI

Pay:

AI Pay Analysis: To provide a thorough analysis of the hourly rate for a “Breakfast Attendant” in Livonia, MI, I’d need the specific figure you’re referring to. However, generally speaking, breakfast attendants typically earn between $11 to $15 per hour, depending on experience, the establishment, and local demand. In Livonia, MI, the given rate would be considered competitive if it falls within or above this range, especially given the cost of living in the area. If you share the actual hourly rate, I can give you a more precise evaluation in relation to industry standards and local conditions.

Job description:

Job Summary:

Open availability is required.

The Complimentary AM Attendant plays a vital role in delivering exceptional service to guests within the complimentary breakfast area of the hotel. This individual must have a thorough understanding of hotel brand standards, guest expectations, and the unique characteristics of both the hotel and the surrounding local area.

Qualifications:

• Demonstrated ability to perform job functions with precision, speed, and attention to detail.
• A high school diploma or equivalent is preferred, along with relevant experience in a hotel or related field.
• Flexible availability to work varied schedules, including evenings, nights, weekends, and holidays.
• Must meet the legal age requirement to serve alcoholic beverages and successfully complete a responsible serving course, such as TIPs, as mandated by the property.
• Ability to obtain and present a Food Handler’s card as required by local city/county/state regulations.
• Skill in evaluating and selecting from alternative courses of action quickly and accurately.
• Capacity to handle stressful situations with composure and professionalism.
• Familiarity with hotel products and guest services.
• A positive attitude and eagerness to assist others, reflecting a willingness to learn new tasks, support team members, and engage positively with guests and colleagues.
• Basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
• Proficiency in creating high-quality beverages, including specialty coffee, tea, cocktails, and other drink requests as needed.
• Ability to perform basic numerical operations, including counting, addition, subtraction, multiplication, and division.
• Competence in reading, comprehending, and providing simple instructions, correspondence, and memos.
• Skillful in dealing effectively with both internal and external customers, demonstrating patience, tact, and diplomacy as required.

Responsibilities:

• Engage with guests and employees in a warm, friendly, courteous, and service-oriented manner.
• Maintain regular attendance in accordance with Aimbridge Hospitality standards, adapting to the hotel’s scheduling needs.
• Uphold high standards of personal appearance and grooming, including wearing the appropriate uniform and name tag while on duty.
• Adhere to Aimbridge Hospitality standards and regulations to promote safe and efficient hotel operations.
• Provide food and beverage service to guests in a warm, friendly, courteous, and professional manner while identifying services that could enhance their stay.
• Greet and seat guests promptly at appropriate tables.
• Ensure cleanliness and presentation quality of menus.
• Clear, clean, and reset tables and hotel spaces according to client requests or management instructions.
• Maintain well-stocked, organized, clean, and neat service areas, completing all side work at the end of each shift.
• Fulfill any special requests made by guests or provide suitable alternatives.
• Communicate with all departments regarding in-house VIPs and any special needs.
• Support all areas of beverage and food service as needed, including washing dishes (by hand and machine), restocking items, and maintaining cleanliness in service areas.
• Answer telephones according to established standards.
• Possess comprehensive knowledge of room service order standards.
• Maintain thorough knowledge of menus and current specials across all applicable departments.
• Perform cashiering functions, including closing checks and completing end-of-shift paperwork.
• Execute opening and closing procedures and side work duties based on station rotation assignments.
• Provide information about the hotel, brand standards, guest expectations, and local attractions.
• Perform additional duties or attend meetings as requested by management.
• Engage with guests and colleagues, occasionally without supervision, while maintaining a high level of trust and responsibility.
• Represent the company appropriately, exercising sound judgment and maintaining a positive character.

Property Details:

Hyatt Place Detroit/Livonia provides convenient access to all that the Detroit area has to offer. Situated just outside the city, our hotel allows guests to easily explore nearby Dearborn, Farmington Hills, Canton, and Downtown Northville. Livonia is home to numerous corporations such as Siemens, WorkForce Software, and A123 Systems, along with Schoolcraft College, all within walking distance. While staying with us, guests can enjoy modern accommodations featuring separate living and sleeping areas, complimentary Wi-Fi, an indoor pool, a 24-hour fitness center, and on-site dining options.

Company Overview:

As a global leader in third-party hotel management, Aimbridge Hospitality’s expanding portfolio encompasses over 1,550 hotels in all 50 states and 22 countries, featuring top international lodging brands, luxury hotels, destination resorts, and lifestyle properties. Our dedicated associates are passionate about exceptional guest service and driving outstanding results, thriving in a culture where everyone is inspired to excel. Explore a world of possibilities with Aimbridge Hospitality.

Benefits:

After an initial waiting period, eligible full-time positions offer a competitive benefits package that includes:

• Daily Pay options available! Please inquire with your Recruiter for more information.
• Medical, Dental, and Vision Coverage.
• Short-Term and Long-Term Disability Income.
• Term Life and Accidental Death & Dismemberment (AD&D) Insurance.
• Paid Time Off.
• Employee Assistance Program.
• 401(k) Retirement Plan.

Job Posting Date: Thu, 31 Oct 2024 01:25:16 GMT

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