Business Office Assistant-Corewell Health

Farmington Hills, MI
November 8, 2024
Full Time
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Job Description

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Job Title: Business Office Assistant

Company: Corewell Health

Location: Farmington Hills, MI

Pay:

AI Pay Analysis: To effectively analyze the hourly rate for a “Business Office Assistant” in Farmington Hills, MI, it’s essential to compare it against local and national averages along with considering factors such as experience and job responsibilities. As of October 2023, the typical hourly wage for this role in Michigan often ranges from $15 to $22, depending on the specific industry and company size. If the offered rate falls within this range, it can be considered competitive. However, if it’s significantly higher or lower, it may reflect the specific demands of the role or economic factors in the area. In conclusion, the competitiveness of the rate depends on its alignment with these averages and the specific context of the job, including benefits and opportunities for growth.

Job description:

Entry-level Receptionist Position providing an excellent opportunity to embark on a career in a clinical environment.

Under the supervision of the designated site leader, you will perform various business and office maintenance tasks, including but not limited to managing patient appointments, registration, billing functions, cash collection, and phone communications, all while adhering to established policies and procedures. Exceptional customer service skills are essential, as is a commitment to the Corewell philosophy of Patient and Family Centered Care.

Essential Functions:

You will utilize your strong interpersonal and communication skills to answer phone calls and direct them to the appropriate area or personnel, ensuring effective communication that accommodates patients’ age, culture, and developmental needs. Accessing computerized appointment information is necessary to facilitate patient examinations, and you will be responsible for initializing required paperwork for each procedure, including patient verification and confirmation of physician’s orders.

Scheduling appointments and consulting with physicians or their offices as necessary will be part of your duties, along with managing film purging and transfers. You will provide assistance over the phone, address customer inquiries promptly, and enforce patient privacy and confidentiality at all times. Monitoring inventories related to the role and placing orders as needed will also fall under your purview.

Additionally, you will maintain employee medical record correspondence in accordance with protocol, file medical records appropriately, and operate standard office equipment, including Microsoft Office Suite, calculators, photocopiers, dictation equipment, and fax machines.

Qualifications:

Required:

  • High School Diploma or equivalent.
  • Strong communication skills and sensitivity to the needs of others.
  • Ability to prioritize tasks, self-motivate, and handle stressful situations effectively.
  • Competence in managing multiple details within a fast-paced environment while providing outstanding customer service aligned with Corewell standards.

Preferred:

  • A minimum of one year of experience in a clinical office setting.
  • Basic computer skills.

At Corewell Health, you will play an essential role in delivering personalized healthcare to our patients, members, and communities. We are dedicated to cultivating and investing in our team members. Join our nationally recognized health system that continues to strive for advancement and excellence in fulfilling our shared mission—to improve health, instill humanity, and inspire hope.

How Corewell Health Supports You:

  • Comprehensive benefits package designed to meet your financial, health, and work/life balance needs.
  • On-demand pay program powered by Payactiv.
  • Discounts on various services and products that matter to you.
  • Optional identity theft protection, home and auto insurance, and pet insurance.
  • Traditional and Roth retirement options, along with service contributions and matching savings.

This position is full-time with a schedule of 9:30 a.m. to 6 p.m., Monday through Friday, and involves working every third weekend.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and the community. We require a drug-free workplace and compliance with vaccine requirements as applicable. We also support prospective team members requiring reasonable accommodations throughout the application process.

Corewell Health is an equal opportunity employer. We welcome individuals from all backgrounds and encourage those who share our commitment to diversity, equity, and inclusion to apply.

Job Posting Date: Fri, 08 Nov 2024 08:51:15 GMT

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