Cable Technician – No Experience Required-Dish Network

Job Description

Job Title: Cable Technician – No Experience Required

Company: Dish Network

Location: Traverse City, MI

Pay: $18.75 per hour

AI Pay Analysis: The hourly rate of $18.75 for the “Cable Technician – No Experience Required” position in Traverse City, MI, is somewhat competitive but may be on the lower end compared to industry standards. According to recent data, entry-level cable technician positions in Michigan typically range from $18 to $25 per hour, depending on factors like company size, benefits, and local demand. While $18.75 is within that spectrum, particularly for roles requiring no prior experience, candidates might expect higher wages in more urban areas or with companies offering additional training or career advancement opportunities. Overall, while the rate is acceptable for entry-level positions, it could be seen as less attractive if competitors offer more favorable compensation.

Job description:

EchoStar is transforming the future of connectivity through a diverse range of services, including satellite television, live-streaming and on-demand programming, smart home installation, and mobile products. Our portfolio encompasses recognized brands such as Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.

Our Technicians play a vital role in delivering TV and Smart Home solutions to millions of customers. As a technician, you will receive comprehensive training to excel in providing a world-class customer experience, enhancing connectivity for families across the country. You will serve as the backbone of our organization, directly contributing to our commitment to customer satisfaction—a commitment that was recognized in 2023 when DISH received the J.D. Power award for #1 in Customer Satisfaction for the sixth consecutive year.

What’s in it for you?

• Career Advancement: Many of our current operations leaders began their careers in this role, with technicians frequently transitioning to various departments within DISH for new challenges. Demonstrate resilience and determination to accelerate your growth in an organization that prioritizes your success.
• Compensation Increases: Achieve guaranteed promotion to Level 1 after six months, accompanied by a $1.00 per hour pay raise. Performance-based promotions offer automatic 5% increases at Level 2 and 10% at Levels 3 and 4.
• Performance Incentives: Potential to earn up to $6,400 in your first year and $9,100 in subsequent years through performance-based bonuses, in addition to AwardPerqs which can be redeemed for flights, excursions, electronics, and more.
• Comprehensive Benefits: Enjoy paid training, time off, and holidays, along with Medical, Dental, Vision, and Life Insurance packages that include a Health Savings Account.
• Workplace Variation: Experience a dynamic role that allows for independent problem-solving, collaboration with fellow technicians, and engagement with loyal customers.
• Exclusive Perks: Benefit from free DISH TV programming valued at $114.99/month, along with discounts on Sling TV and Boost Mobile plans.
• Financial Security: Participate in a 401(K) plan with company matching and an Employee Stock Purchasing Program (ESPP).
• Continued Education: Access tuition reimbursement to support your ongoing career development.
• Tools Provided: Receive a DISH-supplied van, tools, and uniforms to assist you in your role.

What you’ll be doing:
As a Field Technician, you will represent DISH in customers’ homes, offering solutions that enhance their smart home experiences. Your key responsibilities will include:

• Operating independently while benefiting from the support and collaboration of your team.
• Effectively managing your schedule to drive success within a large, competitive organization.
• Building rapport with customers and ensuring an exceptional experience.
• Installing and servicing DISH products and smart home solutions.
• Educating customers about product usage and the benefits of smart home technology.
• Selling products and services designed to optimize home entertainment experiences.
• Upholding a professional demeanor, maintaining a tidy workspace, and engaging in respectful interactions.

Our Training Program Offers You:

• A structured approach focusing on customer satisfaction.
• Best-in-class practices designed and validated by experienced technicians.
• Guidance on tool selection and proper usage.
• Up-to-date insights on modern Smart Home technology and effective methods for customer education.

Required Skills and Experience:

• Customer Focus: Strong ability to establish rapport quickly and ensure client satisfaction.
• Problem-solving Skills: Aptitude for addressing complex issues for a diverse customer base.
• Determination: Willingness to confront challenges, including working in confined spaces and various weather conditions such as roofs and crawl spaces without air conditioning.
• Adaptability: Comfort in a dynamic environment that values agility and determination.
• Physical Requirements: Ability to work on ladders (up to 40 feet) for extended durations, lift over 70 pounds, and comply with a maximum weight limit of 335 pounds.
• Licensing: Must possess a valid driver’s license with a clean driving record.
• Flexibility: Availability to travel as needed and to work shifts that may include evenings, weekends, or holidays.

Compensation: $18.75/hour

Benefits: We offer a comprehensive range of health and career advancement options. Please refer to our benefits page for more information.

Employment is conditional upon successful completion of a pre-employment screening, including a drug test and an acceptable driving record. The compensation listed may reflect a combination of hourly pay and location pay differential. The job posting will remain active for a minimum of three days and will be extended by an additional three days until the position is filled.

Job Posting Date: Sun, 12 Jan 2025 08:51:37 GMT

Apply now!