Catering Concierge Party Planning Manager-Nino Salvaggio International Marketplace

Saint Clair Shores, MI
April 8, 2025
Full Time
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Average Pay*: $25 - $30
*average hourly rate for this position in your area
Deadline date:
$19 - $20

Job Description

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Job Title: Catering Concierge Party Planning Manager

Company: Nino Salvaggio International Marketplace

Location: Saint Clair Shores, MI

Pay: $19 – 20 per hour

AI Pay Analysis: The hourly rate of $19 to $20 for a “Catering Concierge Party Planning Manager” in Saint Clair Shores, MI, appears to be on the lower end of the compensation spectrum for similar roles in the catering and event planning industry. Typically, catering managers and event planners in Michigan earn between $20 and $30 per hour, depending on experience, the complexity of events, and local market demand. While entry-level positions may offer lower wages, a manager role generally commands higher pay, especially in urban or highly populated areas. Therefore, this rate may be considered competitive for entry-level or less experienced candidates but may not attract candidates with more experience or specialized skills within the industry.

Job description:

Nino Salvaggio is actively seeking a Catering Concierge/Party Planning Manager for our St. Clair Shores location.

Responsibilities:

  • Oversee the coordination and administration of all aspects of the Nino Salvaggio catering program and Fresh to Go (curbside shopping), including management of associates and customer service requirements.
  • Train necessary personnel to guarantee the successful staffing and execution of the catering program and Fresh to Go services.
  • Inspire and motivate associates to achieve sales and customer service objectives.
  • Collaborate closely with the Executive Chef, Director of Culinary Operations, and General Manager to ensure meticulous execution of the catering program, providing constructive feedback when necessary.
  • Maintain a comprehensive understanding of the products and services detailed in Nino’s Party Planning Guide.
  • Demonstrate proficiency in menu planning, considering factors such as menu selection influences, common food pairings, typical portion sizes, quantity determinations, wine pairings, as well as additional items like flowers and rental equipment.
  • Accurately operate Nino’s Party Planning Order Entry software program.
  • Ensure thorough follow-through and follow-up on all PPG/Catering orders, guaranteeing order accuracy, quality service, and coordinated delivery.
  • Coordinate with various departments (e.g., Floral, Wine, Bakery, Produce Prep, Deli) to fulfill customer orders and requests effectively.
  • Deliver exceptional customer service, assisting customers with their orders, answering inquiries, and providing recommendations as appropriate.
  • Drive department sales and growth by strategically upselling items and aiding in the solicitation of new catering opportunities.
  • Execute Fresh to Go services efficiently, including online ordering, shopping, bagging, and proper storage until delivery.
  • Adhere to procedures for notifying customers regarding product substitutions.
  • Ensure a superior Fresh to Go experience by maintaining order accuracy, punctual fulfillment, and prompt delivery.
  • Identify and document items that need to be removed from Fresh to Go, collaborating with the corporate office to keep the e-grocery website updated.
  • Maintain product knowledge across all departments, particularly within Gourmet to Go.
  • Complete Responsible Alcohol Sales training and comply with all alcohol sales regulations, laws, and guidelines.
  • Operate the cash register and handle customer payments as required.
  • Oversee invoicing and record retention/analysis for all catering and Fresh to Go orders.
  • Manage catering supplies, including procurement and inventory management as necessary.
  • Ensure placement and replenishment of Party Planning Guides and supplemental materials throughout the store.
  • Perform other assigned duties, including assisting in various departments as needed.

Qualifications:

  • High school diploma or GED is required.
  • Must be at least 18 years old and possess comprehensive knowledge of various departmental operations.
  • A culinary degree or a combination of relevant work experience and education is preferred.
  • Prior experience in event planning is advantageous.
  • Previous cash handling experience is necessary.
  • Reliable transportation is essential.
  • Demonstrated experience in sales and customer service is required.
  • Exceptional organizational skills with the ability to manage multiple projects simultaneously.
  • A positive attitude, strong people skills, and a proactive approach are vital.
  • Excellent verbal and written communication skills are necessary.
  • Ability to multitask while maintaining a positive attitude and effective problem-solving skills.
  • Capability to regularly bend, lift, and/or move up to 25 pounds is required.
  • Proficiency in composing reports, business correspondence, and procedure manuals including departmental memos, employee corrective action notices, and customer communications or sales suggestions.

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Short-term disability coverage
  • Accident insurance
  • Hospitalization benefits
  • Critical illness coverage
  • Cancer insurance
  • Life insurance
  • Flexible spending account options
  • Education reimbursement
  • 401(k) matching
  • Employee discounts
  • Company-paid life insurance policy
  • Company-paid long-term disability policy

If you are interested in this position, please complete our two-step application process, which includes a formal application following a series of initial questions. EOE

Job Posting Date: Fri, 04 Apr 2025 05:57:04 GMT

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