Catering Manager| Sharonville Convention Center-Oak View Group

Job Description

Job Title: Catering Manager| Sharonville Convention Center

Company: Oak View Group

Location: Cincinnati, OH

Pay: $50000 – 60000 per year

AI Pay Analysis: The annual salary range of $50,000 to $60,000 for a Catering Manager at the Sharonville Convention Center in Cincinnati, OH appears to be competitive and generally aligns with industry standards for similar roles in the region. According to various salary data sources, such as the Bureau of Labor Statistics and industry salary surveys, the average salary for catering managers in Ohio typically falls between $45,000 and $65,000, depending on experience, venue size, and specific job responsibilities. Additionally, considering the context of a convention center, which often demands higher levels of coordination, customer service, and operational management, this compensation range seems reasonable. However, factors such as benefits, bonuses, and the specific demands of the job can also play a significant role in overall competitiveness.

Job description:

The Catering Manager is responsible for providing support and oversight for Catering activities while assisting concession managers in the efficient and profitable management of concession operations as needed. This role entails independently initiating and authorizing employment actions, including hiring, termination, suspension, discipline, promotion, and transfer. The Catering Manager will actively manage all aspects of employee relations to foster a positive, harmonious, compliant, and cooperative work environment.

Additionally, this position includes oversight and resolution responsibilities for employee performance issues, with a focus on delivering high levels of event oversight, technical proficiency, and operational support to ensure seamless execution of assigned events. A key responsibility of the Catering Manager is to mentor, train, and assist employees and volunteers in meeting company quality standards. Maintenance of excellent attendance and the ability to work a variable event-driven schedule, including evenings and weekends, is essential. The ideal candidate will demonstrate open availability, a professional demeanor, outstanding interpersonal skills, self-direction, and strong technological aptitude, especially with computers and POS systems.

This position offers a salary range of $50,000 to $60,000, along with a comprehensive benefits package for full-time roles, which includes health, dental, and vision insurance, a 401(k) savings plan with matching, and paid time off encompassing vacation days, sick days, and 12 holidays. The application window for this position will remain open until December 31, 2024.

Responsibilities:

• Support the effective management of Catering and Concessions operations.
• Ensure strict compliance with all alcohol service policies, actively monitoring service throughout events and reporting any compliance issues to management.
• Provide ongoing direction, supervision, and mentoring to event staff, ensuring high product quality and guest service standards.
• Assist with troubleshooting technical issues related to Point of Sale systems, encompassing both hardware and software concerns.
• Aid in the vault opening, closing, and balancing process as necessary.
• Generate employee schedules for events and verify time records as required.
• Contribute to the ongoing training, development, mentoring, and oversight of hourly employees as directed by department managers, including documentation of performance and attendance issues in accordance with company practices.
• Manage catered events from set-up to tear down, facilitating communication between staff, culinary teams, and guests.

Qualifications:

• An Associate’s degree (A.A.) or equivalent from a two-year college or technical school, or six months to one year of related experience and/or training, or an equivalent combination of education and experience.
• A minimum of three to five years of experience in catering or concessions.
• Concessions Manager Certificate from the National Association of Concessionaires.
• Certification from a nationally recognized advanced food service sanitation training course.
• Familiarity with inventory cost control and menu planning.
• Basic computer proficiency in email, Excel, Word, Outlook, and Schedule+.
• Working knowledge of Point of Sale and timekeeping systems.
• Cash handling capabilities and basic math skills, including significant number manipulation.
• Flexibility to work a variable schedule, including evenings and weekends as required by event and business needs.
• Strong verbal and written communication skills.

At Oak View Group, we recognize that our ability to positively disrupt the sports and live entertainment industry depends on a diverse team. We believe that inclusivity fosters innovation, strengthens our workforce, enhances our service quality, and elevates our standards of excellence. Our success is rooted in creating environments that reflect and celebrate the rich diversity of the communities we serve, and we are dedicated to amplifying voices from varied backgrounds.

We are committed to equal employment opportunity and will not discriminate against employees or applicants on any legally recognized basis, including but not limited to veteran status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected classification under federal, state, or local law.

Job Posting Date: Wed, 09 Oct 2024 01:02:29 GMT

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