Job Description
Job Title: Client Service Associate Livonia Mid December to April 15 (Not Remote)
Company: Jackson Hewitt
Location: Wayne, MI
Pay: $14 per hour
AI Pay Analysis: An hourly rate of $14 for the role of “Client Service Associate” in Livonia, MI, appears to be below the competitive wage for this position in the region. According to various labor market analyses and salary data, the typical hourly wage for client service or customer service roles in Michigan generally ranges from $15 to $20 or more, depending on experience and specific company requirements. Given that Livonia is part of the Detroit metropolitan area, which has a relatively higher cost of living and competitive job market, it would be advisable for the employer to consider adjusting the pay to attract and retain qualified candidates while remaining aligned with industry standards.
Job description:
We are seeking a dedicated professional to help alleviate our clients’ stress by delivering exceptional customer service and comprehensive tax expertise.
Key Responsibilities:
– Manage inbound and outbound calls to effectively address client inquiries and provide guidance.
– Collaborate with our independently owned and operated franchisees to ensure that clients receive invaluable support in navigating tax codes and regulations.
– Strive to enhance the client experience by offering knowledgeable and timely assistance throughout the tax process.
Job Posting Date: Thu, 28 Nov 2024 05:49:02 GMT
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