Client Support Associate-Jackson Hewitt – FXS

Grand Rapids, MI
January 30, 2025
Full Time
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Average Pay*: 15 to 20 dollars
*average hourly rate for this position in your area
Deadline date:
$14 - $16

Job Description

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Job Title: Client Support Associate

Company: Jackson Hewitt – FXS

Location: Grand Rapids, MI

Pay: $14 – 16 per hour

AI Pay Analysis: The hourly rate of $14 to $16 for a “Client Support Associate” in Grand Rapids, MI, is relatively low when compared to industry standards. As of 2023, the typical hourly wage for similar roles in the region often ranges from $16 to $22 per hour, depending on experience and specific employer expectations. Factors like cost of living, local labor market conditions, and the complexity of the support tasks required can affect competitive pay. Hence, while this pay rate may attract entry-level candidates, it could struggle to retain talent or attract candidates with more experience or specialized skills.

Job description:

Job Description:

Benefits:

  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Opportunities for advancement
  • Training and development

We are seeking a motivated individual who excels in a welcoming, customer service-focused environment and possesses outstanding communication skills. If you have a passion for cultivating strong relationships with clients, we encourage you to apply!

As a Seasonal Client Support Associate, you will serve as the friendly face of our organization, ensuring exceptional client experiences while providing vital support. Your responsibilities will include engaging with clients, confirming appointments, following up with previous and prospective clients, distributing marketing materials, and maintaining client engagement during wait times. Join us in making a positive impact on our clients’ journeys!

We invite individuals from all backgrounds and levels of experience to apply.

What You Need:

  • Strong interpersonal and communication skills
  • Experience in a fast-paced retail environment
  • Basic computer proficiency and ability to troubleshoot
  • Previous customer service or sales experience is preferred but not required
  • A willingness to learn and grow in a customer-centric role

Additional Perks:

  • Full-time and part-time positions available
  • Flexible schedule options to accommodate your lifestyle
  • Work Lotto: Win money based on logged shifts
  • Low-cost benefits including healthcare, dental, and vision
  • Unlimited Teladoc sessions for you and your household for just $18 per month
  • Free identity theft protection
  • Corporate discount program
  • Complimentary tax preparation training and reimbursement for PTIN registration
  • Opportunities for referral bonuses for referring qualified candidates
  • Free continuing education in tax
  • Potential for advancement within the organization
  • Employee referral program
  • Medical and prescription benefit options available after working 1,560 hours annually
  • 401(k) plan with company match eligibility after 1,000 hours of work

If you are seeking a fulfilling opportunity to enhance your skills while making a difference, we encourage you to apply today!

Job Posting Date: Wed, 29 Jan 2025 23:39:22 GMT

Apply now!

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