Club Server, Progressive Field-Delaware North

Job Description

Job Title: Club Server, Progressive Field

Company: Delaware North

Location: Cleveland, OH

Pay: $11 – 13 per hour

AI Pay Analysis: The hourly rate of $11 – $13 for a “Club Server” position at Progressive Field in Cleveland, OH, is on the lower end of the scale when compared to broader industry standards for similar roles in sports venues and hospitality. Typically, servers in such environments, particularly those within stadiums or upscale areas, can earn from $12 to $20 per hour, often supplemented by tips, which are significant in the service industry. Given the cost of living in Cleveland and the competitive nature of hospitality jobs, particularly in event-driven environments like sports stadiums, the proposed rate may struggle to attract quality candidates unless boosted by additional incentives or a robust tipping culture.

Job description:
Delaware North Sportservice is seeking seasonal Club Servers to join our team at Progressive Field in Cleveland, Ohio. As a Server, you will represent our restaurant, embodying our core values while providing exceptional service to our guests. If you are eager to play a key role in delivering an outstanding dining experience, we invite you to take the next step in your career and apply today.

Please note that this is a tipped position; the hourly minimum pay listed does not include potential earnings from tips. The pay rate ranges from $11.00 to $13.00 per hour. Information regarding our comprehensive benefits package is available upon request.

We are committed to the personal and professional well-being of our team members. Delaware North provides a benefits package designed to ensure you have the comfort, safety, and security needed to create remarkable experiences for our guests. All team members receive benefits that include:

– Weekly pay
– Employee assistance program
– Training and development opportunities
– Employee discounts
– Flexible work schedules

Eligible team members may also receive additional benefits such as health, dental, and vision insurance, a 401(k) with company match, paid vacation and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Key Responsibilities:
– Greet guests promptly and attentively, providing menus and clearly communicating restaurant specials, answering menu inquiries, and collecting food and beverage orders.
– Serve alcoholic beverages responsibly, adhering to all applicable alcohol service policies and procedures.
– Accurately enter orders into the point-of-sale system, process payments, and deliver checks to guests.
– Collaborate effectively with fellow restaurant servers, kitchen staff, and bar personnel.
– Execute opening, closing, cleaning, and side work duties as assigned, ensuring all equipment and workspaces are clean, organized, sanitized, and fully operational.

Qualifications:
– Must be at least 21 years of age.
– Experience in cash handling and credit card processing is required.
– Previous experience as a server in a high-volume environment, as well as familiarity with point-of-sale systems, is preferred.
– A high school diploma or GED is not required.

Physical Requirements:
– Must be capable of lifting up to 35 lbs and standing, walking, and bending for extended periods, which may include climbing stairs.
– Adequate visual and hearing acuity is necessary for order taking and check preparation.

Shift Details:
– Day shifts
– Evening shifts
– Holiday availability
– Flexible evenings as needed
– Monday to Friday schedules
– Weekends
– 8-hour and 10-hour shifts
– Event-based shifts
– Overtime as required

Delaware North has been operating concessions and premium dining at Progressive Field since 1994. The venue, with a capacity of 35,041 seats, is home to Major League Baseball’s Cleveland Guardians. Our business is centered around people—this includes you. At Delaware North, you become a part of a global legacy; as a family-owned company with over 100 years of history, we offer a multitude of unique paths for growth and success.

We believe you can love where you work, with opportunities in iconic sports arenas, breathtaking national parks, thrilling casinos, and beyond. Whether your interests lie in restaurants, hotels, sports, gaming, operations, or retail—part-time or full-time—we are dedicated to supporting you in achieving your career aspirations.

Together, we are shaping the future of hospitality—come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer and is proud to consider applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Job Posting Date: Sat, 08 Feb 2025 01:57:33 GMT

Apply now!