Collision Estimator-Gerber Collision & Glass

Job Description

Job Title: Collision Estimator

Company: Gerber Collision & Glass

Location: Mentor, OH

Pay: $50000 – 100000 per year

AI Pay Analysis: The hourly rate equivalence of a salary ranging from $50,000 to $100,000 per year for a Collision Estimator in Mentor, OH, translates to approximately $24 to $48 per hour. This pay scale is generally competitive for the collision repair and automotive estimating industry, particularly in a market like Mentor, where cost of living is moderate. Industry standards suggest that experienced collision estimators typically earn between $20 and $40 per hour, with variations depending on experience and certifications. Therefore, the upper end of this range aligns well with, or even exceeds, average pay in the region, making it an attractive opportunity for candidates with relevant skills and experience.

Job description:

The primary responsibility of the Estimator is to ensure an exceptional customer experience by creating accurate estimates and coordinating repair needs. This role involves thorough communication with customers and insurance companies throughout the repair process. The Estimator will meticulously assess vehicle damage, documenting necessary repairs and parts replacements in the damage appraisal. A key aspect of this position is collaborating with team members to achieve the repair facility’s key performance indicators (KPIs) and ensuring a seamless alignment in service delivery.

Key Responsibilities:

• Efficiently document and update every customer interaction with relevant details.
• Provide customers with accurate and timely information, guiding them through the repair process and delivering outstanding service.
• Ensure adherence to all insurance client requirements, processes, and metrics.
• Maintain compliance with the WOW Operating Way regarding customer drop-offs, repair planning, communication, and delivery.
• Relay customer requests and needs effectively to the appropriate team members.
• Greet customers warmly and enthusiastically in person and over the phone.
• Demonstrate a comprehensive understanding of required insurance programs and procedures.
• Participate in daily production walks with management as required.
• Offer support to team members when necessary.
• Engage in monthly health and safety and staff meetings, when applicable.
• Attend training sessions and workshops as recommended by the Store Manager.
• Drive performance to maintain the store’s KPIs.
• Uphold the company’s Core Values: Honesty, Integrity, and Respect.

Education and Experience Requirements:

• Knowledge of repairs and OEM guidelines.
• High School Diploma or equivalent.
• Resourceful in finding information and answers.
• Basic computer skills.
• Minimum of 1 year of experience in compliance for Direct Repair Programs (DRPs).
• Willingness to complete I-CAR training.
• Valid driver’s license.

Required Skills and Abilities:

• Ability to effectively seek information and resolve issues.
• Strong basic computer skills.
• Minimum of 1 year of experience in DRP compliance.
• Commitment to completing I-CAR training.
• Valid driver’s license.

Please note that this job description does not encompass every activity, duty, or responsibility required of the employee in this position. Responsibilities may change at any time without notice.

To effectively perform the essential functions of this job, the employee must meet the physical demands associated with the role. Reasonable accommodations may be provided to individuals with disabilities.

Benefits:

Gerber offers a comprehensive benefits package that includes:

• Annual Paid Time Off (PTO) plans
• 2 weeks of Paid Parental Leave for full-time employees working a minimum of 30 hours per week
• 6 paid holidays annually
• Medical, Prescription Drug, Dental & Vision Insurance effective on Day 1
• 401(k) Retirement Plan with company match
• Employer-paid Short-Term Disability & Life Insurance
• Additional Voluntary Life Insurance options
• Continuing Education Opportunities
• Annual provision for free safety glasses (both prescription and non-prescription)
• Annual Voluntary Uniform Stipend

Gerber Collision & Glass is proud to be an equal opportunity employer dedicated to fostering an inclusive and diverse workplace. All qualified candidates will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other characteristic protected by law.

Compensation Details:

Compensation for this position is commission-based, calculated according to location, revenue metrics, sales, and individual performance, in adherence to the terms outlined in the compensation plan. Estimated earnings range from $50,000 to $100,000+ per year. In cases where total compensation in a pay period falls below minimum wage, clocked hours will be compensated with a guarantee of applicable local or state minimum wage, whichever is higher.

This position may also qualify for bonus opportunities linked to individual or organizational initiatives.

Job Posting Date: Sat, 29 Mar 2025 04:06:30 GMT

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