Collision Estimator-Gerber Collision & Glass

Job Description

Job Title: Collision Estimator

Company: Gerber Collision & Glass

Location: Milford, OH

Pay: $46800 – 100000 per year

AI Pay Analysis: The hourly rate of $46,800 to $100,000 per year for a Collision Estimator in Milford, OH translates to approximately $22.50 to $48.08 per hour, depending on the total annual compensation within that range. This pay scale appears to be competitive, as the average hourly wage for collision estimators typically falls between $20 to $30 per hour nationwide, with regional variations due to cost of living. In areas with a higher demand for skilled estimators and specialized knowledge, compensation can exceed these averages, especially for those with extensive experience or certifications. Therefore, the stated range is in line with industry standards for the role, considering local economic factors, and may be attractive to candidates with a strong skill set.

Job description:

The primary responsibility of the Estimator is to provide an exceptional and seamless customer experience throughout the repair process. This includes creating accurate estimates, coordinating repair needs, and maintaining open lines of communication with customers and insurance companies. The Estimator meticulously assesses vehicle damage and documents necessary repairs and parts replacements within the damage appraisal. This role is integral to enhancing the overall customer experience by ensuring alignment with team members in achieving the facility’s key performance indicators (KPIs).

Key Responsibilities

• Document every customer interaction efficiently and accurately, capturing all pertinent details.
• Provide customers with timely and accurate information to guide them through the repair process, ensuring exceptional service.
• Ensure compliance with all insurance client requirements, processes, and metrics.
• Adhere to all operational guidelines regarding customer drop-offs, repair planning, communication, and delivery.
• Relay all customer requests and needs to the appropriate team members.
• Greet customers positively, both in person and over the phone.
• Possess a thorough understanding of required insurance programs and procedures.
• Participate in daily ‘production walks’ with the management team as required.
• Provide support to team members when needed.
• Attend monthly Health & Safety and staff meetings, as required.
• Participate in training, information sessions, and workshops as recommended by the Store Manager.
• Maximize role performance to meet the store’s KPIs.
• Uphold the company’s core values of honesty, integrity, and respect.

Education and Experience Requirements

• Knowledge of repairs and original equipment manufacturer (OEM) guidelines.
• High school diploma or equivalent.
• Familiarity with resources for finding answers to job-related questions.
• Basic computer skills.
• A minimum of 1 year of experience in compliance with Direct Repair Programs (DRPs).
• Willingness to complete I-CAR training.
• Valid driver’s license.

Required Skills and Abilities

• Proficient in resourcefulness and seeking answers.
• Basic computer proficiency.
• Minimum of 1 year of experience in compliance with Direct Repair Programs (DRPs).
• Open to completing I-CAR training.
• Possession of a valid driver’s license.

Please note that this job description is not intended to encompass a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties and responsibilities may be subject to change at any time, with or without notice.

The physical demands associated with this role must be met to successfully perform the essential functions. Reasonable accommodations may be provided to enable individuals with disabilities to fulfill job responsibilities.

Benefits
Gerber Collision & Glass offers a comprehensive benefits package, including:

• Annual Paid Time Off (PTO) plans
• Two weeks of Paid Parental Leave for full-time employees working a minimum of 30 hours per week
• Six paid holidays per year
• Medical, prescription drug, dental, and vision insurance effective on the first day of employment
• 401(k) retirement plan with company match
• Employer-paid short-term disability and life insurance
• Additional voluntary life insurance options
• Continuing education opportunities
• Annual free prescription or non-prescription safety glasses
• Annual voluntary uniform stipend

Gerber Collision & Glass is proud to be an equal opportunity employer committed to fostering an inclusive and diverse workplace. All qualified candidates are encouraged to apply, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other characteristic protected by law.

Compensation Details
Commission for this role is calculated based on location, revenue metrics, sales, and individual performance, in accordance with the terms of the compensation plan. Estimated earnings range from $46,800 to $100,000 per year. In situations where total compensation in a pay period falls below minimum wage, clocked hours will be calculated based on the applicable local or state minimum wage, whichever is higher. This position may also offer bonus opportunities linked to individual or business performance.

Job Posting Date: Tue, 08 Apr 2025 23:00:27 GMT

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