Concession Stand Lead | Part-Time | Lansing Lugnuts (Jackson Field)-Oak View Group

Job Description

Job Title: Concession Stand Lead | Part-Time | Lansing Lugnuts (Jackson Field)

Company: Oak View Group

Location: Lansing, MI

Pay: $15 – 17 per hour

AI Pay Analysis: The hourly rate of $15 to $17 for the role of “Concession Stand Lead” at the Lansing Lugnuts is fairly competitive, albeit on the lower end of the industry standard for similar part-time positions within sports venues and event management in Lansing, MI. According to local wage data and hospitality industry averages, concession stand leads typically earn between $15 to $20 per hour, depending on experience and the specific responsibilities involved. While this pay range reflects a reasonable starting point for entry-level or less experienced candidates, it may not be as attractive for those with significant experience, especially in a role that can entail considerable responsibility during events. Overall, while the rate is aligned with minimum expectations for such positions, it could be enhanced to attract a broader pool of qualified candidates.

Job description:
The Oak View Group is a global leader in venue development, management, and premium hospitality services within the live event industry. We offer a comprehensive suite of solutions for a range of world-class venues and boast an impressive client roster, including some of the most renowned arenas, convention centers, music festivals, performing arts centers, and cultural institutions across the globe. For more information, please visit OakViewGroup.com, and connect with us on Facebook, Instagram, Twitter, and LinkedIn.

The Concessions Stand Lead plays a pivotal role in ensuring the efficient operation of concession stands, encompassing various tasks such as inventory management, waste reduction, employee training, cash management, compliance with alcohol service regulations, sanitation, safety protocols, guest service, and event planning support. This position requires a commitment to high standards of oversight and operational excellence.

Key responsibilities include supervising, coaching, and mentoring a team of part-time employees to meet established quality standards. The Concessions Stand Lead is also responsible for initiating or recommending employee-related actions, including hiring, discipline, and transfers, while providing guidance and resolution for performance issues. Effective employee relations management is critical to fostering a positive and cohesive work environment.

Candidates must demonstrate exceptional attendance, flexibility to work based on a variable event-driven schedule—including evenings and weekends—and possess strong interpersonal skills, a professional demeanor, and self-motivation. The hourly pay for this role ranges from $15 to $17, plus tips.

For full-time positions, benefits include health, dental, and vision insurance, participation in a 401(k) savings plan with matching contributions, as well as paid time off comprising vacation days, sick days, and eleven holidays.

This position will remain open until April 18, 2025.

Responsibilities:
– Manage, develop, and mentor a team of part-time concession staff, including handling disciplinary matters as needed, and maintaining documentation in accordance with company policies.
– Oversee the proper setup of concessions locations prior to events, including inventory verification, staff assignments, sanitation compliance, operational readiness, and cash handling procedures.
– Provide expert oversight to ensure efficient and profitable event execution.
– Manage inventory levels, place product orders, and oversee high-volume sales transactions.
– Collaborate effectively with Concession Supervisors to maintain operational excellence.
– Train new and current employees on company procedures and best practices.
– Willingly step in to cover any open positions to ensure operational standards regarding service speed and guest satisfaction are consistently met.
– Foster a positive and collaborative work environment by mentoring event staff and volunteers, reinforcing procedures, and providing constructive feedback.
– Acquire a thorough understanding of all concession locations, including their layouts, equipment, and accessibility procedures.

Qualifications:
– Experience in training new employees and volunteers.
– Advanced knowledge of inventory controls and procedures.
– Exceptional communication skills, fostering a positive workplace atmosphere.
– Proven ability to make timely operational decisions under pressure.
– Capacity to thrive in a fast-paced, team-oriented environment.
– Comprehensive understanding of sanitation regulations, food preparation guidelines, and alcohol service policies applicable to IEC concession operations.
– Proficiency in basic mathematical functions related to cash transactions and inventory management.
– Commitment to upholding the highest standards of integrity, professionalism, and confidentiality.
– Certification from a nationally recognized food service sanitation training course is preferred.
– Certification from a nationally recognized alcohol service training course is preferred.
– Applicants must be 17 years of age or older.

At OVG, we recognize that our success in reshaping the sports and live entertainment industry relies on a diverse team. We believe that inclusivity fosters innovation, enhances service quality, and elevates our overall excellence. Our commitment is to cultivate environments that reflect and celebrate the diversity of the communities we serve.

Equal Opportunity Employer:
Oak View Group is dedicated to ensuring equal employment opportunities for all. We do not discriminate against employees or applicants based on any legally protected characteristics, including but not limited to veteran status, race, color, religion, sex, national origin, age, physical or mental disability, or any other protected class in accordance with federal, state, or local laws.

Job Posting Date: Fri, 24 Jan 2025 00:42:56 GMT

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