Concierge-Village Green

Cincinnati, OH
January 23, 2025
Full Time
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Average Pay*: $14 - $18
*average hourly rate for this position in your area
Deadline date:
$18 - $18

Job Description

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Job Title: Concierge

Company: Village Green

Location: Cincinnati, OH

Pay: $17.67 per hour

AI Pay Analysis: The hourly rate of $17.67 for a Concierge role in Cincinnati, OH, appears to be somewhat competitive but may be on the lower end of the spectrum. As of 2023, the average hourly wage for concierges in the Cincinnati area typically ranges from $18 to $25, depending on experience and the specific employer. This rate aligns with entry-level positions or roles at smaller establishments, while more experienced concierges or those working in upscale environments may expect higher compensation. Consequently, if the role entails a high level of responsibility or is located in a luxury setting, the rate of $17.67 might not attract a qualified candidate. Overall, while it is a viable option, it may not fully align with industry standards for more competitive or demanding positions.

Job description:

Village Green is actively seeking motivated individuals to join our Sales Consultant team, serving as the initial point of contact at our esteemed apartment communities. If you possess strong sales and marketing acumen, exceptional communication and negotiation skills, and a customer-centric approach, this opportunity could be an ideal fit for you.

The base hourly rate for this position is $17.67, in addition to potential quarterly bonuses of up to 15%. We also offer a comprehensive benefits package.

Position Overview
The Concierge serves dual functions as both a customer service representative and sales consultant. The role operates around the clock at select locations, with specific evening shifts tailored to the needs of individual sites. Primary responsibilities include acting as the hospitality ambassador, engaging with residents, visitors, prospective tenants, and vendors. The Concierge addresses residents’ requests, inquiries, and needs while serving as a liaison to the Management office. This position also assists with apartment rentals during off-hours, including providing information, conducting tours, and managing inquiries when the leasing office is unavailable.

Essential Job Functions and Responsibilities

  • Greet residents and guests warmly and professionally as they enter the building.
  • Familiarize yourself with and recommend community attractions and local amenities to residents as requested.
  • Provide brochures, floor plans, and other marketing materials to clients.
  • Complete guest cards, conduct mini-tours, and represent leasing efforts during non-office hours.
  • Retrieve and manage packages for residents.
  • Offer refreshments to residents and guests.
  • Maintain the Concierge Binder with up-to-date information.
  • Ensure the front lobby is well-stocked with magazines, brochures, maps, transportation schedules, menus, and other materials as per the binder guidelines.
  • Utilize the Internet to provide both detailed and broader information to residents and guests.
  • Keep the front desk, lobby area, and storage closets organized and clean.
  • Prepare incident reports and relevant documentation as needed.
  • Adhere to established policies concerning fair housing.
  • Communicate courteously and professionally with coworkers, management, residents, vendors, and all external contacts.
  • Maintain confidentiality regarding coworkers, management, owners, current and former residents, vendors, and external contacts.

Qualifications
Requirements

  • Demonstrated ability to apply sound judgment while assisting residents and their guests.
  • Flexibility to work a varied schedule any day of the week.
  • Competence in resolving minor issues while maintaining a welcoming and professional demeanor.
  • Effective communication skills.
  • Strong team-oriented mindset.

Additional Information
We are an equal opportunity employer committed to fostering diversity within our workforce. We encourage all individuals, regardless of personal characteristics, to apply. Our locations maintain a drug-free environment, and pre-employment drug tests are mandatory. Background checks will also be conducted prior to the commencement of employment.

Job Posting Date: Sat, 04 Jan 2025 23:45:02 GMT

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