Crew Member-Culver’s

Job Description

Job Title: Crew Member

Company: Culver’s

Location: Whitehall, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for a “Crew Member” in Whitehall, MI, it’s important to consider both local living costs and industry standards. As of October 2023, the average pay for crew members in Michigan typically ranges from $11 to $15 per hour, depending on the employer and the experience level. If the offered rate falls within or slightly above this range, it can be deemed competitive, especially given the relatively low cost of living in Whitehall. However, if the rate is significantly below this range, it may not attract candidates who can find better compensation elsewhere. Therefore, without specific figures, the competitiveness of the hourly rate can be assessed based on these local dynamics and industry norms.

Job description:
JOB SUMMARY
The role involves delivering personalized and exceptional guest service, ensuring that every guest who chooses Culver’s® departs with a smile.

ESSENTIAL FUNCTIONS
* Provide consistent, outstanding guest service and hospitality.
– Practice proper personal hygiene and food safety protocols at all times.
– Maintain a neat and well-groomed appearance in accordance with uniform standards.
– Adhere to restaurant policies regarding attendance and the respectful conduct of fellow team members.
– Offer accurate product knowledge and promotional information to guests upon request.
– Comply with company safety standards, ensuring the well-being of both team members and guests.
– Demonstrate food safety practices by meticulously completing the Quality Control/Safe Food Checklist.
– Address guest comments in a prompt and courteous manner.
– Execute primary responsibilities in a timely and accurate manner.
– Complete secondary responsibilities promptly after primary duties have been satisfied.
– Provide timely back-up support following the completion of secondary tasks.
– Assist with miscellaneous duties as requested by the manager on duty.
– Answer phone calls courteously and professionally within three rings.
– Prepare quality products, maintaining portion control and presentation standards within service time goals.
– Attend all team member meetings.

QUALIFICATIONS
* Flexibility in scheduling is required.
* Proficient reading and writing skills.
* Capable of effective communication with guests, team members, and management.
* Ability to maintain a sense of urgency in all tasks.
* Demonstrated knowledge of trained food safety practices.

PHYSICAL ABILITIES
* Constantly standing and walking.
* Occasionally sitting.
* Regularly handling products and materials.
* Capable of lifting or carrying up to 10 lbs constantly; 11-20 lbs constantly; 21-50 lbs frequently; and 51-100 lbs occasionally.

TEAM MEMBER PERFORMANCE SUCCESS FACTORS
* COMMUNICATION: Demonstrate timely, clear, and concise verbal and written communication; proactively offer solutions to problems; and effectively engage with team members and guests.
* CHANGE MANAGEMENT: Exhibit support for change, respond quickly and appropriately, and accept constructive feedback positively.
* DECISION MAKING & PROBLEM SOLVING: Utilize judgment and common sense to address issues and identify solutions; gather appropriate information when necessary.
* INNOVATION & CREATIVITY: Explore new avenues for improving efficiency and quality; propose constructive suggestions to overcome challenges.
* PLANNING: Remain organized and capable of prioritizing tasks; manage multiple deadlines with professionalism; demonstrate urgency and adherence to procedures while executing responsibilities.
* COOPERATION: Support team members and actively contribute to providing excellent guest service.
* QUALITY OF WORK: Deliver high-quality work consistently, adhering to safety and security policies.
* ACCOUNTABILITY: Ensure timely results that meet quality expectations; maintain punctuality and readiness for work assignments; effectively utilize allocated resources and time.

Job Posting Date: Sun, 27 Oct 2024 03:41:16 GMT

Apply now!