Customer Account Representative-Rent A Center

Gaylord, MI
February 18, 2025
Full Time
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Average Pay*: $12 - $15
*average hourly rate for this position in your area
Deadline date:
$7 - $16

Job Description

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Job Title: Customer Account Representative

Company: Rent A Center

Location: Gaylord, MI

Pay: $13.73 – 16.15 per hour

AI Pay Analysis: The hourly rate of $13.73 to $16.15 for a Customer Account Representative in Gaylord, MI, is slightly below the national average for similar positions, which typically ranges from $15 to $20 per hour, depending on experience and specific industry factors. In Michigan, the average pay for customer service roles tends to hover around $16.50, with variations based on the region and employer. Given the cost of living in Gaylord, this pay rate may be considered competitive for entry-level positions, but it may not attract experienced candidates or align with industry standards for more seasoned representatives. Therefore, while it may be sufficient for entry-level applicants, it could be viewed as less competitive for attracting skilled professionals in a tight labor market.

Job description:

Ready to excel in your career? We are offering an attractive starting hourly rate ranging from $13.73 to $16.15.

Why should you apply with just a few clicks?

  • Enjoy paid time off and Sundays off—our stores are closed!
  • Benefit from full-time employment with a consistent schedule.
  • Receive weekly pay across the company.
  • Join an award-winning culture that promotes opportunities for advancement.
  • Access a comprehensive benefits package, including medical, dental, vision, life insurance, supplemental life insurance, spouse/dependent life insurance, short-term disability, long-term disability, flexible spending accounts, a 401(k) savings plan with company match, paid time off, legal insurance, identity theft protection, health savings accounts, hospital indemnity, critical illness, and accident insurance, among other offerings.

In this role, you will provide customers access to high-quality products that enhance their quality of life, allowing you to perform meaningful work and make a positive impact in their lives.

A typical day as a Customer Account Representative may include:

  • Customer Service: Deliver exceptional customer experiences through personalized "white glove" service both in-store and in customers’ homes. Process new rental orders on the sales floor and over the phone as needed.
  • Deliveries & Pickups: Embrace the opportunity to demonstrate a winning spirit by safely and compliantly loading, unloading, and installing products. Maintain cleanliness and proper maintenance of assigned vehicles.
  • Merchandising: Create an inviting store atmosphere by organizing products and ensuring cleanliness, refurbishing merchandise to like-new condition, and keeping the showroom dusted, vacuumed, and organized.

Minimum Requirements:

  • High school diploma or equivalent.
  • Must be at least 18 years of age.
  • Possess a valid state driver’s license and a good driving record, as driving company vehicles is a requirement.
  • Ability to lift and move products such as furniture, electronics, and appliances.
  • Strong communication and customer service skills.

Additional Beneficial Traits:

  • Seeking not just a job, but a long-term career.
  • A commitment to improving the lives of our customers.
  • Eagerness to learn and grow within the business.
  • Grit and determination to succeed.

Physical Demands:
The physical demands outlined here are representative of those that must be met by a coworker to successfully perform the essential functions of this position. While performing these duties, the coworker is regularly required to talk and hear. This role is highly active, requiring constant standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. The coworker must frequently lift and move heavy items and merchandise. All coworkers are expected to adhere to company safety guidelines while fulfilling the physical demands of the job.

Expected Hours of Work:
This is a full-time position, with hours and days of work set from Monday through Saturday during store hours. Enjoy Sundays off along with one additional weekday off. Schedules and hours per week may vary throughout the year depending on management and business needs.

This overview serves as an excerpt of the full job description and is not intended to be all-inclusive. Additional related duties may be required to address the ongoing needs of the business. Rent-A-Center is dedicated to fostering a diverse and inclusive work environment and takes pride in being an equal opportunity employer.

Job Posting Date: Sat, 15 Feb 2025 08:42:03 GMT

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