Customer Logistics Manager-Ryder

Job Description

Job Title: Customer Logistics Manager

Company: Ryder

Location: Grand Rapids, MI

Pay: $70000 – 76000 per year

AI Pay Analysis: The annual salary range of $70,000 to $76,000 for a Customer Logistics Manager in Grand Rapids, MI, translates to an hourly rate of approximately $33.65 to $36.54, which is generally competitive within the logistics and supply chain management sector. Based on industry data, this compensation is in line with or slightly above the national average for similar roles, especially considering that Grand Rapids has a lower cost of living compared to major metropolitan areas. Therefore, this pay range appears to be attractive for prospective employees while also aligning well with market standards.

Job description:

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

At Ryder, when Fortune 500 companies and emerging startups seek innovative supply chain solutions, they turn to our renowned logistics professionals. Our commitment goes beyond servicing some of the nation’s most recognized brands; we strive to ensure that you gain diverse experiences and advancement opportunities as part of an esteemed Fortune 500 company.

Here are just a few of the many benefits you will enjoy by joining our team:

• Medical, Dental, and Vision Benefits starting within 30 days
• 401(k) Savings Plan with company matching
• Discounted employee stock purchase options
• Competitive employee discounts on tools, vehicles, appliances, travel, and more
• Paid holidays and Paid Time Off accrued within your first year
• Up to 12 weeks of paid maternity leave

For additional insights into similar roles at Ryder, please view the following video: https://www.youtube.com/watch?v=bhcxuY-kupY

Salary: $70,000 – $76,000 per year
Schedule: Monday – Friday, 6 AM – 4:30 PM

Summary
The Customer Logistics Manager is responsible for overseeing daily operations within our warehouse and administrative teams, managing all facets of Operations and Account Management for the Ryder Last Mile Program. This role requires strong leadership of direct reports and the achievement of daily operational goals within the assigned functional area.

Essential Functions

• Ensure customer service satisfaction and manage expectations
• Oversee staff performance management and professional development for both exempt and non-exempt employees
• Manage daily planning and scheduling operations
• Uphold health and safety standards
• Ensure compliance with state, local, and federal regulations

Additional Responsibilities

• Perform other duties as assigned.

Skills and Abilities

• Ability to collaborate effectively within international functional teams
• High-level analytical skills to address unusual and complex problems
• Demonstrated technical and professional proficiency in job-related areas
• Provide off-shift support during critical customer network disruptions or crises
• Make timely decisions
• Strong oral and written communication skills
• Capability to establish and maintain professional relationships across all organizational levels (peers, workgroups, customers, and supervisors)
• Ability to work autonomously and collaboratively as part of a team
• Adaptability and self-motivation to excel in a fast-paced environment
• Strong organizational skills with a focus on multi-tasking and time management
• Detail-oriented with excellent follow-up practices
• Proficiency in MS Office (Word, Excel, PowerPoint, and Access) is required at an advanced level
• Extensive knowledge of the logistics industry is essential
• Understanding of local and federal regulations concerning customers and companies is required
• Fundamental knowledge of Supply Chain Management components required at an intermediate level
• Strong knowledge of Manufacturing and Production practices is required

Qualifications

• High School diploma or GED required
• Bachelor’s degree in Business, Logistics, or Supply Chain preferred
• Minimum of two (2) years of relevant experience in supply chain, logistics, warehouse, or related fields required
• At least one (1) year of direct supervisory or leadership experience required
• Advanced proficiency in MS Office (Word, Excel, PowerPoint, and Access) is required
• Comprehensive knowledge of the logistics industry is essential
• Strong understanding of local and federal customer/company regulations required
• Intermediate knowledge of Supply Chain Management components required
• Advanced knowledge of Manufacturing and Production practices required

Compensation Information:
The compensation offered to candidates is influenced by various factors, including relevant experience, education (including degrees or certifications), work location, market data, internal equity, and salary ranges within the company.
Pay Type: Salaried
Minimum Pay Range: $70,000
Maximum Pay Range: $76,000
The position may be eligible for an annual bonus, commission, and/or long-term incentive plan based on the type and level of the role.

Benefits Information:
For all full-time positions, Ryder provides comprehensive health and welfare benefits, which include medical, prescription, dental, vision, life insurance, and disability insurance, in addition to paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and a drug-free workplace. All qualified applicants will be considered for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or disability status.

Security Notice for Applicants:
Ryder will communicate directly with applicants only through an official [@ryder.com] email address and will never conduct interviews via online chat forums, messaging apps (such as WhatsApp or Telegram), or through any online questionnaire. During interviews, Ryder will not request any form of payment or banking details and will never solicit personal information outside of the formal application submitted via www.ryder.com/careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.

Current Employees:
If you are currently employed at Ryder (not as a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log into Workday and apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

Job Posting Date: Sun, 03 Nov 2024 07:16:59 GMT

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