Customer Relations Representative – State Farm Agent Team Member-State Farm

Job Description

Job Title: Customer Relations Representative – State Farm Agent Team Member

Company: State Farm

Location: Marquette, MI

Pay: $25000 – 50000 per year

AI Pay Analysis: The hourly rate of $25,000 – $50,000 per year for a Customer Relations Representative at a State Farm Agent team member position in Marquette, MI translates to approximately $12.02 to $24.04 per hour based on a typical full-time schedule. This range appears to be below the industry standard for similar roles in customer relations or insurance, which typically pay around $15 to $20 per hour or more, especially in smaller markets. Moreover, factors like experience, education, and specific job responsibilities would influence competitiveness. Thus, while the lower end of the range may align with entry-level positions, the upper end likely remains uncompetitive compared to comparable roles in the industry and broader location.

Job description:
Benefits:
– 401(k) matching
– Performance-based bonuses
– Competitive salary
– Paid time off

ROLE DESCRIPTION:
As a valued member of the Kara Applekamp State Farm team, you will play a pivotal role in creating exceptional client experiences that contribute to the growth of a successful insurance agency. Your keen attention to detail, outstanding customer service skills, and genuine desire to assist others position you as an ideal candidate. In this role, you will further your career by addressing customer inquiries, collaborating with fellow team members, and proactively anticipating the needs of the community you serve. We are eager to connect with individuals who embody the customer-focused and empathetic qualities we seek. Additionally, we envision significant internal growth opportunities for motivated candidates with a strong sales acumen.

RESPONSIBILITIES:
– Manage customer inquiries and effectively resolve issues.
– Maintain client records, ensuring information is accurate and up to date.
– Support customer retention strategies to foster long-term relationships.
– Collaborate with other departments to guarantee customer satisfaction.

QUALIFICATIONS:
– Strong communication and problem-solving abilities.
– Previous experience in customer service is preferred.
– Capability to remain composed in high-stress situations.

Job Posting Date: Sat, 23 Nov 2024 05:34:36 GMT

Apply now!