Customer Service Associate – Morning & Lunch Shift-Raising Cane’s

East Lansing, MI
November 15, 2024
Full Time
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Average Pay*:
*average hourly rate for this position in your area
Deadline date:
$15 - $8

Job Description

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Job Title: Customer Service Associate – Morning & Lunch Shift

Company: Raising Cane’s

Location: East Lansing, MI

Pay: $15 – 16.5 per hour

AI Pay Analysis: The hourly rate of $15 to $16.50 for a “Customer Service Associate – Morning & Lunch Shift” in East Lansing, MI, is generally considered competitive, particularly for entry-level roles in customer service. As of 2023, the average hourly wage for customer service representatives in Michigan typically ranges from $15 to $19, depending on experience, specific duties, and location. This pay aligns with or is slightly below the market average, especially in urban areas or larger businesses where wages might be higher. However, factors such as benefits, work environment, and company reputation can also influence overall competitiveness.

Job description:

As a valued member of our team, Customer Service Associates play a crucial role in enhancing the overall customer experience. Your primary responsibility will be to deliver exceptional customer service. This includes taking orders at the drive-thru, assembling and delivering food orders, maintaining cleanliness in the dining area, and engaging with customers.

We seek dynamic Customer Service Associates who can thrive in a lively and fast-paced environment. We are hiring immediately for all shifts, including opening, closing, and various midday hours. Whether you have experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, or drive-thru cashier, we have opportunities available for you. Competitive pay and benefits are offered across all positions. This is an entry-level role; no prior restaurant experience is necessary, and we provide comprehensive paid training for all new team members, ensuring you are well-equipped to advance your career in the restaurant industry.

Within your first year, you may qualify for up to an additional $1.50 per hour in pay increases based on further training, certifications, and performance evaluations. If you are looking for a fun place to work that values your personal growth and offers opportunities to positively impact your community, we would love to have you join our team!

Qualities of an Exceptional Customer Service Associate:

  • Strong team player
  • Excellent communicator
  • Positive, courteous, and enthusiastic demeanor
  • Hardworking and attentive to details
  • Responsible and reliable
  • Authentic and genuine
  • Takes pride in delivering high-quality service

Benefits for Hourly Crew Members:

  • Comprehensive medical, dental, and vision insurance, along with life and short-term disability insurance
  • 401(k) plan with employer match (for those 21 and older)
  • Crew member assistance program
  • Education assistance
  • Pet insurance options

Perks & Rewards for Hourly Crew:

  • Paid Time Off (subject to annual hour requirements)
  • Closed on all major holidays (locations may vary)
  • Early closures for company events
  • Casual work attire
  • Flexible scheduling
  • Employee discount program through Perkspot

Essential Functions:
The physical and intellectual demands outlined below represent the requirements necessary for Crew Members to successfully fulfill the essential functions of this role. Reasonable accommodations can be made to enable individuals with disabilities to perform these essential functions.

  • Ability to lift and carry, push or pull objects weighing up to 50 pounds
  • Capability to kneel, bend, twist, or stoop as needed
  • Ascend and descend stairs
  • Reach and grasp objects at various heights
  • Strong verbal and written communication skills
  • Reliable attendance for scheduled shifts
  • Maintain cleanliness in dining areas and restaurant facilities
  • Efficiently take orders and process payments
  • Adhere to safety procedures when handling and preparing food
  • Competency in multitasking

Additional Requirements:

  • Must be at least 16 years of age
  • Consistently provide customers with quick and friendly service
  • Collaborate as a team to complete tasks and ensure continuity of service
  • Ability to work effectively under pressure in a fast-paced environment
  • Align with Raising Cane’s culture of balancing hard work and enjoyment
  • Exhibit initiative in job responsibilities
  • Adhere to company policies and procedures

At Raising Cane’s, we appreciate and celebrate individuality. We are an Equal Opportunity Employer.

Job Posting Date: Fri, 15 Nov 2024 06:56:23 GMT

Apply now!

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