Customer Service Rep (01036) – 13250 Gratiot Ave-Domino’s Pizza

Detroit, MI
February 23, 2025
Full Time
Apply Now
Average Pay*: 12 - 15
*average hourly rate for this position in your area
Deadline date:
$9 - $9

Job Description

Rate this Job

Job Title: Customer Service Rep (01036) – 13250 Gratiot Ave

Company: Domino’s Pizza

Location: Detroit, MI

Pay: $9.25 per hour

AI Pay Analysis: An hourly rate of $9.25 for a Customer Service Representative in Detroit, MI, is significantly below the average wage for this role in the region. As of 2023, customer service representatives in Michigan typically earn between $12 to $18 per hour, depending on experience, company, and specific job requirements. This rate reflects a lack of competitiveness, especially considering the rising cost of living and the minimum wage of $9.87 in Michigan as of 2023. Overall, the offered rate does not align well with industry standards and may hinder the attraction of qualified candidates.

Job description:

The primary requirement for the position of Customer Service Representative at Domino’s Pizza is a positive demeanor and a clear, energetic voice. Customer Service Representatives will engage with customers throughout their shifts, necessitating strong problem-solving skills to address a variety of customer-related concerns. Furthermore, candidates must possess comprehensive knowledge of product details, services, pricing, and other relevant information to assist customers effectively.

Wage: $9.25 per hour

Additional Information:

Physical Requirements:

  • Standing: The majority of tasks are performed while standing. Walking surfaces primarily consist of ceramic tile “bricks”, with some areas featuring linoleum. Work surfaces are typically between 36 inches and 4 feet in height.
  • Walking: Short distance ambulation is required periodically throughout the shift.
  • Sitting: Administrative tasks can be completed at a desk or table in an office environment.
  • Lifting: Bulk product deliveries occur twice weekly or more, with team members using a hand truck for unloading. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3 feet by 1.5 feet, which must be lifted from the floor and stacked onto shelves as high as 72 inches.
  • Carrying: Team members may need to transport large cans, approximately 3 pounds 7 ounces, from workstations to storage shelves. Additionally, occasional transportation of pizza sauce weighing 30 pounds and trays of pizza dough (approximately 12 pounds each) is required over short distances.
  • Pushing: Team members will push trays placed on dollies, which may weigh approximately 24 to 30 inches and require up to 7.5 pounds of force.
  • Climbing: Occasionally, team members will need to navigate stairs or use ladders for tasks such as changing prices on signs or performing maintenance.
  • Stooping/Bending: Forward bending is necessary at the pizza assembly station and the front counter, with durations of approximately 30 to 45 seconds at a time, repeated throughout the day.
  • Crouching/Squatting: This is occasionally performed for tasks like stocking shelves and cleaning lower areas.
  • Reaching: Continuous reaching in various directions is required, including above 72 inches for tasks such as adjusting oven controls. Workers also reach down for tasks such as scooping or cleaning.
  • Hand Tasks: Eye-hand coordination is crucial, with continuous use of hands throughout the day. Activities often require the use of one or both hands, particularly in shaping pizza dough, manipulating a pizza peel, and assembling pizza boxes.

Machines, Tools, Equipment, Work Aids: Team members may be required to utilize various tools, including pencils, computers, telephones, calculators, TDD equipment, pizza cutters, and pizza peels.

Job Posting Date: Sat, 15 Feb 2025 03:22:40 GMT

Apply now!

Related Jobs