Customer Service Rep (01169) – 1636 E 8 Mile-Domino’s Pizza

Detroit, MI
January 5, 2025
Full Time
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Average Pay*: 12 - 15
*average hourly rate for this position in your area
Deadline date:
$9 - $9

Job Description

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Job Title: Customer Service Rep (01169) – 1636 E 8 Mile

Company: Domino’s Pizza

Location: Detroit, MI

Pay: $9.25 per hour

AI Pay Analysis: The hourly rate of $9.25 for a Customer Service Representative position in Detroit, MI, is significantly below the industry standard. As of 2023, the average hourly wage for customer service representatives in the U.S. generally ranges from $13 to $18 per hour, depending on experience and specific job requirements. In Michigan, particularly in urban areas like Detroit, the rates may vary, but they often reflect a similar trend. Hence, this wage appears uncompetitive and may deter potential candidates, given the rising cost of living and increasing minimum wage initiatives in the state.

Job description:

The primary requirement for candidates applying for the position of Customer Service Representative at Domino’s Pizza is to possess a positive demeanor and a clear, energetic voice. Customer Service Representatives engage with customers throughout their shifts and must demonstrate proficiency in addressing a variety of customer-related issues. It is essential for them to be knowledgeable about product details, services, pricing, and other relevant information to effectively assist customers when needed.

Compensation: $9.25 per hour

Physical Requirements:
Candidates should be aware of the following physical demands associated with the role:

  • Standing: Most tasks are performed in a standing position. Walking surfaces may include ceramic tile and linoleum, with work surfaces ranging from 36 inches to 4 feet in height.
  • Walking: Required for short distances and durations.
  • Sitting: Paperwork is typically completed in an office setting at a desk or table.
  • Lifting: Team members must be capable of unloading bulk product deliveries, which occur twice a week or more. Deliveries can include ingredients and supplies weighing up to 50 pounds with dimensions of up to 3 feet by 1.5 feet and may require lifting from the floor to shelves up to 72 inches high.
  • Carrying: Responsibilities include transporting large cans weighing 3 pounds 7 ounces, pizza sauce weighing 30 pounds, and trays of pizza dough weighing approximately 12 pounds each over short distances.
  • Pushing: Team members may need to move trays on dollies, requiring a force of up to 7.5 pounds.
  • Climbing: Occasionally, team members may need to navigate stairs or use ladders for tasks such as changing prices on signage or performing maintenance.
  • Stooping/Bending: Forward bending is necessary at the pizza assembly station and various other locations to stock ingredients, requiring a continuous duration of approximately 30-45 seconds at a time.
  • Crouching/Squatting: Occasionally required to stock shelves or clean low areas.
  • Reaching: Continuous reaching in various directions is needed for tasks such as operating controls, stocking, and cleaning.
  • Hand Tasks: Strong eye-hand coordination is necessary. The use of hands is continuous, with frequent and forceful motions required for shaping dough, manipulating pizza peels, and assembling pizza boxes. Team members must be proficient in grasping various tools and equipment.

Machines and Equipment:
Team members may utilize a range of tools, including pencils, computers, telephones, calculators, TDD equipment, pizza cutters, and pizza peels.

Job Posting Date: Wed, 01 Jan 2025 03:33:09 GMT

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