Customer Service Rep-Domino’s Pizza

Job Description

Job Title: Customer Service Rep

Company: Domino’s Pizza

Location: Saint Clair Shores, MI

Pay:

AI Pay Analysis: To provide a thorough analysis of the hourly rate for a “Customer Service Rep” in Saint Clair Shores, MI, it’s important to consider the local labor market and industry standards. As of 2023, customer service representatives in Michigan typically earn between $15 to $20 per hour, depending on experience, specific skills, and the company. If the offered rate falls within or slightly above this range, it can be considered competitive, especially if it includes benefits or potential for growth. However, if it is significantly lower than this range, it may not align with industry standards, leading to challenges in attracting qualified candidates. Overall, assessing the rate’s competitiveness requires a comparison with local job listings and industry surveys.

Job description:

You possess enthusiasm and energy, and you’re seeking an exceptional job that aligns with your lifestyle. At Domino’s Pizza, we prioritize flexible scheduling that accommodates your needs, allowing you to make, bake, and deliver pizzas during peak hours, whether you’re looking for part-time or full-time opportunities. This role leaves ample time for school, socializing, or other pursuits. If you’re in need of a side job for extra income, Domino’s Pizza is an ideal choice.

We are on the lookout for qualified customer service representatives who excel in interpersonal skills and have a vibrant personality. As we continue to expand rapidly, Domino’s offers numerous growth opportunities — whether you aspire to move into management or explore different career paths. Whether this is a hobby, primary job, or supplementary role, we encourage you to reach out; we are likely to have the perfect position for you.

Advancement Opportunities:
Many of our team members begin their careers as delivery drivers and successfully progress to become franchise owners. Positions span from customer service representatives to management roles, including General Manager and Manager of Corporate Operations or Franchisee. Our stores provide a wide array of pathways for career development.

Commitment to Diversity:
Our mission emphasizes the recognition, appreciation, and value of each individual’s unique talents and contributions. We strive to create an inclusive environment where all team members can reach their full potential.

Summary Statement:
We take pride in our team, and they take pride in working for Domino’s Pizza. To be recognized as the leading pizza delivery company in the world, we require extraordinary team members who work collaboratively. At Domino’s Pizza, our people truly come first.

Job Requirements:

• Candidates must be at least 16 years of age.
• General Job Duties for All Store Team Members include:
  • Operating all equipment.
  • Stocking ingredients from the delivery area to storage, work areas, and walk-in coolers.
  • Preparing products.
  • Receiving and processing telephone orders.
  • Taking inventory and completing associated paperwork.
  • Cleaning equipment and the facility on a daily basis.

Training:

• Comprehensive orientation and on-the-job training will be provided.

Communication Skills:

• Ability to comprehend and relay accurate written instructions.
• Capacity to communicate verbally with customers and colleagues to process orders efficiently, both over the phone and in-person.

Essential Functions/Skills:

• Proficiency in basic math (addition, subtraction, multiplication, and division) and the ability to make accurate monetary changes.
• Strong verbal, written, and telephone communication skills to take and process orders efficiently.
• Good hand-eye coordination to perform tasks rapidly and accurately.
• Ability to enter orders using computers or touch screens.

Work Conditions:
Exposure to:

• Varying and sometimes challenging weather conditions when performing outdoor tasks.
• In-store temperatures ranging from 36 degrees in the cooler to over 90 degrees in some work areas.
• Sudden temperature changes while working indoors and outdoors.
• Food odors and cornmeal dust.
• Cramped quarters, including walk-in coolers.
• Hot surfaces and tools (ovens reaching 500 degrees or higher).
• Sharp edges and moving mechanical parts.

Sensing Requirements:

• Clear communication abilities, including talking and hearing on the telephone.
• Near and mid-range vision is necessary for most in-store tasks.
• Depth perception and the ability to differentiate between hot and cold surfaces.

Temperaments:

• Ability to direct activities, perform repetitive tasks, work independently and as part of a team, handle stress effectively, meet stringent quality control standards, interact with people, analyze and compile data, and make informed judgments and decisions.

Physical Requirements:

• Standing: Most tasks require standing; walking surfaces include ceramic tile and linoleum.
• Walking: Short distances for brief durations.
• Sitting: Typically, paperwork is completed at a desk or table.
• Lifting: Team members unload bulk product deliveries weighing up to 50 pounds and stack cases on shelves up to 72 inches high.
• Carrying: Large cans, trays, and ingredients may need to be transported over short distances.
• Pushing/Pulling: Movement of trays on dollies may require pushing or pulling.
• Climbing: Infrequent stair navigation or ladder climbing for maintenance tasks.
• Bending/Stooping: Required at stations for assembly and stocking tasks.
• Reaching: Frequent reaching up, down, and forward for various tasks.
• Hand Tasks: Continuous use of hands, requiring eye-hand coordination, including making pizza dough and using a pizza cutter.

Team Members may be required to utilize various tools and equipment, including pencils, computers, telephones, calculators, and pizza-related tools.

Job Posting Date: Sun, 17 Nov 2024 02:17:44 GMT

Apply now!