Customer Service Rep-The Chimney Guys

Zanesville, OH
April 1, 2025
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Average Pay*: 13 - 17
*average hourly rate for this position in your area
Deadline date:
$16 - $19

Job Description

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Job Title: Customer Service Rep

Company: The Chimney Guys

Location: Zanesville, OH

Pay: $16 – 19 per hour

AI Pay Analysis: The hourly rate of $16 to $19 for a Customer Service Representative in Zanesville, OH, is generally competitive, particularly given the regional cost of living and local labor market conditions. According to various salary data sources, the average pay for customer service roles in similar small to mid-sized regions typically ranges from about $15 to $20 per hour. Thus, this rate aligns well with industry standards for the position and reflects the local economic context, making it an appealing option for potential candidates while remaining in line with wage trends in the broader Midwest region.

Job description:

If you are committed to delivering outstanding customer service and find fulfillment in engaging with a diverse clientele, The Chimney Guys in Pataskala, OH, welcomes your application for the full-time position of Customer Service Representative. As an esteemed organization that values continuous training and support, we prioritize the well-being of our client support team. This role offers competitive hourly compensation ranging from $16 to $19, depending on experience. In addition, we provide an excellent benefits package that includes:

  • Health insurance
  • Vision insurance
  • Dental insurance
  • Additional ancillary insurance options
  • A 401K plan with company matching
  • Paid time off (PTO)
  • Paid birthdays off

We invite you to apply today and be a part of our dedication to delivering exceptional client support.

What Sets Us Apart
The Chimney Guys is a family-owned business renowned for thoroughly cleaning our clients’ chimneys and fireplaces. In addition to our cleaning services, we also specialize in chimney repairs and masonry work. Our rapid growth can be attributed to the positive experiences shared by our customers, who often refer us to others. Each day, we take pride in delivering quality and comprehensive services that exceed customer expectations.

Our success is driven by our exceptional team. We provide extensive training and ensure our employees have the resources they need to thrive. We are dedicated to fostering a supportive work environment and offering opportunities for professional advancement. We are always on the lookout for enthusiastic individuals eager to learn—join us!

What We’re Looking For in a Customer Service Representative

  • A minimum of 2 years of office experience

To thrive in this customer support role, candidates should exhibit strong motivation and the ability to collaborate effectively with colleagues to meet sales objectives.

Your New Role as Our Customer Service Representative
Our office operates Monday through Friday. This full-time client support position entails a 40-hour work week, from 9 AM to 6 PM.

As a Customer Service Representative, you will play a crucial role in our collaborative environment, working closely with your team to achieve company objectives and drive collective growth. Your primary responsibilities include efficiently coordinating service appointments for our chimney technicians. Daily tasks will involve collaborating with team members to meet sales goals, managing incoming calls from clients, liaising with field technicians, and returning calls as necessary. You will interact with clients to gather essential information, manage schedules, and process both new and existing service requests. Your comprehensive understanding of the industry will empower you to provide clear and informed responses to customer inquiries. You will find great satisfaction in delivering exceptional client support and enjoy contributing to the team from the office.

If you believe this client support position aligns with your career ambitions, we encourage you to apply promptly. The initial application process can be completed in less than three minutes. We wish you the best of luck with your application!

Please note that candidates must be able to pass a background check, and pre-employment drug testing will be conducted. Any job offer will be contingent upon the results of background checks and drug testing.

Job Posting Date: Sun, 30 Mar 2025 23:25:29 GMT

Apply now!