Customer Service Rep(01100) – 2601 Plymouth Rd-Domino’s Pizza

Ann Arbor, MI
November 6, 2024
Full Time
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Job Title: Customer Service Rep(01100) – 2601 Plymouth Rd

Company: Domino’s Pizza

Location: Ann Arbor, MI

Pay:

AI Pay Analysis: To accurately analyze the hourly rate for the “Customer Service Rep (01100) – 2601 Plymouth Rd” role in Ann Arbor, MI, I would need the specific hourly rate you’re referring to. Generally, customer service representatives in Michigan can expect to earn between $14 to $20 per hour, depending on experience, skills, and the complexity of the role. If the rate is within this range, it can be considered competitive, particularly for entry-level positions. However, rates at the higher end of the spectrum are typically associated with more experienced reps or those handling specialized customer inquiries. Additionally, factors like benefits, company culture, and career growth opportunities also play critical roles in evaluating the overall competitiveness of the compensation package. Please provide the specific hourly rate for a precise assessment.

Job description:

You possess enthusiasm and a dynamic spirit, and you seek a rewarding job with flexible schedules that accommodate your lifestyle. We are dedicated to ensuring that you can create, bake, or deliver pizzas during peak hours, whether you are seeking part-time or full-time work. This role allows ample time for your studies, socializing, or pursuing other interests. If you are looking for additional income or a second job, consider joining us at Domino’s Pizza.

We are actively seeking qualified Customer Service Representatives who excel in interpersonal skills and possess a vibrant personality. Our rapid growth presents numerous advancement opportunities within the company—whether your ambitions lie in management or beyond. Whether this becomes your primary career, a hobby, or a supplementary job, we are confident we have the right opportunity for you.

Many of our team members began their careers as delivery drivers and have since advanced to successful franchise ownership. Our career paths range from Customer Service Representative to Management, and we encourage growth and development at every level.

We are committed to fostering a diverse and inclusive workplace that recognizes, values, and leverages the unique talents and contributions of all individuals. Our goal is to cultivate an environment where every team member can achieve their full potential.

At Domino’s Pizza, we take immense pride in our team members, and in turn, they take pride in the organization. The key to being the best pizza delivery company in the world lies in exceptional teamwork. Our people are our top priority!

Job Requirements:
Candidates must be at least 16 years of age. General responsibilities for all team members include operating necessary equipment, stock management, food preparation, receiving orders over the phone, maintaining inventory, and daily cleaning of the facility and equipment.

Training:
Comprehensive orientation and on-the-job training will be provided.

Communication Skills:
Candidates should be able to understand and accurately convey written instructions and effectively communicate verbally with customers and colleagues to process orders.

Essential Functions/Skills:

  • Proficiency in basic math skills, including addition, subtraction, multiplication, and division.
  • Capability to provide correct monetary change.
  • Strong verbal and written communication skills to facilitate order processing.
  • Fine motor coordination for precise and rapid movements.
  • Proficient in using a computer keyboard or touchscreen for order entry.

Work Conditions:
Employees may be exposed to varying weather conditions when performing outdoor tasks, such as trash removal. Temperature ranges within the store may vary significantly, from cool temperatures in the storage areas to warmer conditions in cooking areas. Staff may also encounter food odors, cornmeal dust, confined spaces in storage areas, and hot surfaces of tools and equipment.

Sensing:
Ability to communicate effectively via telephone, with near and mid-range vision for in-store tasks, depth perception, and awareness of temperature differences.

Temperaments:
Successful candidates should be capable of directing activities, performing repetitive tasks, working independently or as part of a team, managing stress, adhering to quality control standards, and making sound judgments.

Physical Requirements:

  • Standing: Most tasks require standing for extended periods.
  • Walking: Involves short-distance movement for brief periods.
  • Lifting: Regularly lifting and stacking deliveries that may weigh up to 50 pounds, reaching heights of 72 inches.
  • Carrying: Moving large containers and trays that may weigh up to 30 pounds.
  • Pushing/Pulling: Required to move trays and other stored items on dollies.
  • Climbing: Occasionally necessitating using stairs or ladders for maintenance tasks.
  • Bending/Stooping: Required at workstations, including the pizza assembly area.
  • Reaching: Essential for a variety of tasks, both above and below shoulder height.
  • Hand Tasks: Continuous use of hands for various tasks, including food preparation and equipment operation.

Employees may utilize a variety of tools including pencils, computers, telephones, calculators, pizza cutters, and pizza peels.

Job Posting Date: Tue, 05 Nov 2024 23:58:58 GMT

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