Customer Service Rep(01109) – 2282 S. Main Street-Domino’s Pizza

Ann Arbor, MI
November 21, 2024
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Job Title: Customer Service Rep(01109) – 2282 S. Main Street

Company: Domino’s Pizza

Location: Ann Arbor, MI

Pay:

AI Pay Analysis: To provide an accurate analysis of the hourly rate for the “Customer Service Rep (01109) – 2282 S. Main Street” role in Ann Arbor, MI, I’d need the specific hourly rate you are inquiring about. However, generally speaking, customer service representatives in the Ann Arbor area typically earn between $15 and $20 per hour, depending on the company, required skills, and experience level. This range is competitive within the industry, as many companies also offer additional benefits such as healthcare, flexible scheduling, and incentives. If the rate you have falls within or above this range, it would likely be considered competitive. For a more tailored analysis, please provide the specific hourly rate.

Job description:

You possess a passion for delivering exceptional service and thrive in a dynamic environment. Join us at Domino’s Pizza, where we offer flexible schedules designed to fit your lifestyle—whether you’re looking for part-time or full-time work. Our commitment to serving our customers during peak hours allows you to balance your work responsibilities with school, social activities, or a second income opportunity.

We are actively seeking enthusiastic customer service representatives who excel in interpersonal interactions and demonstrate a genuine flair for connecting with people. As our organization continues to expand, we provide numerous pathways for career advancement, whether that means progressing to management or beyond. Regardless of whether this role serves as your primary vocation, a supplemental job, or a fulfilling hobby, we are confident we can find the right position for you.

Many of our successful team members started as delivery drivers and have transitioned into franchise ownership and other leadership roles. We offer a clear trajectory for professional growth, spanning positions from customer service representative to general management and franchisee opportunities.

At Domino’s, we are dedicated to fostering an inclusive work environment that values and appreciates the distinct talents and contributions of all individuals. Our mission is to empower every team member to reach their full potential.

We take great pride in our team and the essential role each member plays in our success as the leading pizza delivery company in the world. Our commitment to placing our people first is at the core of our identity.

Job Requirements

  • Must be at least 16 years of age.
  • General duties for all team members include:
    • Operating all equipment.
    • Stocking ingredients from delivery areas to storage locations and workstations.
    • Preparing products.
    • Receiving and processing telephone orders.
    • Conducting inventory and completing related paperwork.
    • Performing daily cleaning of equipment and the facility.

Training

  • Comprehensive orientation and on-the-job training provided.

Communication Skills

  • Ability to understand and convey accurate written instructions.
  • Proficient in verbal communication with customers and colleagues for order processing, both via phone and in person.

Essential Functions/Skills

  • Quick and accurate mathematical skills for addition, subtraction, multiplication, and division (calculator may be used).
  • Capacity to provide correct monetary change.
  • Strong verbal, written, and telephone skills for order processing.
  • Manual dexterity and coordination for precise movements.
  • Competence in using computerized order entry systems.

Work Conditions

  • Exposure to varying and potentially adverse weather conditions while performing outdoor tasks.
  • In-store temperatures fluctuate from 36 degrees in coolers to 90 degrees or higher in certain work environments.
  • Experience sudden temperature shifts when moving between indoor and outdoor settings.
  • Exposure to food odors and cornmeal dust.
  • Limited maneuverability in confined spaces such as walk-in coolers.
  • Work with hot surfaces and tools, potentially exceeding 500 degrees.
  • Handle sharp edges and operate mechanical equipment.

Sensing Abilities

  • Capacity for clear communication and auditory processing via telephone.
  • Near and mid-range vision for most in-store tasks.
  • Depth perception and the ability to discern temperature variations between hot and cold surfaces.

Temperamental Traits

  • Ability to direct activities, perform repetitive tasks, work independently and collaboratively, function under pressure, adhere to strict quality control standards, engage with people, analyze and compile data, and make sound judgements and decisions.

Physical Requirements

  • Standing: Most tasks are performed while standing.
  • Walking: Typically for short distances and durations; surfaces may include ceramic tile and linoleum.
  • Sitting: Paperwork is completed in an office setting at a desk or table.
  • Lifting: Perform frequent lifting of bulk product deliveries, typically not exceeding 50 pounds.
  • Carrying: Capable of moving large cans and trays of pizza dough.
  • Pushing and pulling: Required for moving trays on dollies.
  • Climbing: May occasionally involve navigating stairs or using ladders.
  • Stooping/Bending: Necessary for tasks at the pizza assembly station and during stocking.
  • Crouching/Squatting and Reaching: Performed intermittently for stocking shelves and obtaining ingredients.
  • Hand Tasks: Continuous manual usage is required for various tasks, including shaping pizza dough and assembling cardboard boxes.

Team members may also utilize various tools and technology, including computers, telephones, calculators, and kitchen equipment.

Job Posting Date: Thu, 21 Nov 2024 05:02:00 GMT

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