Customer Service Representative Part Time-Planet Fitness

Job Description

Job Title: Customer Service Representative Part Time

Company: Planet Fitness

Location: Auburn Hills, MI

Pay: $13 per hour

AI Pay Analysis: Can you analyze this hourly rate of $13 per hour for a role called “Customer Service Representative Part Time” in Auburn Hills, MI? Is it competitive, and does it align with industry standards for this role and location? Please also keep your summary to a single paragraph.

Job description:
Please rewrite the job description to sound more polished and professional while keeping all the key details intact. Type only the text that would follow the header “Job description:”. Do not include the header or other headers like Job Title, Company, Location, etc. The job description is as follows: We are seeking a Customer Service Representative to join our team!Why you should join Planet Fitness:

• Great growth opportunities – we are a dynamic and growing company
• Set Schedule
• Medical, Dental and Vision insurance benefits (Full Time positions only)
• Following 120 days of active employment, you will be eligible for a .50 cent increase.
• This position has a $1/hour premium added to any hours worked 6:00 PM-6:00 AM.
• FREE Black Card Membership
• 401(k) with generous employer match
• Profit sharing program!
• Employee Referral Bonus Program
• A sparkling clean work environment (where we all pitch in to keep the club pristine!)
• Contribute to changing people’s lives every day by helping us create a healthier Planet
• Work hard play hard with an amazing group of talented, dynamic team members
• Employee Assistance Program (EAP)

As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member experience!Some of your responsibilities will include:

• The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!
• Answer phones in a friendly manner and assist callers with a variety of questions.
• The customer service representative will check in members, provide tours of the club and sign up new members, log amenities and communicate updates and billing issues to members and guests.
• Respond to member questions and concerns in a timely and professional manner.
• Regular cleaning of entire facility, bathrooms, equipment, front desk area and amenities.

Qualifications and Physical Demands:

• Must be 18 years of age or older.
• Punctuality and reliability is a must.
• Customer service experience preferred.
• Continual standing and walking during your shift.
• Continual talking to members and potential members in person and on the phone during your shift.
• Must be able to lift 45 pounds.

Joining the Planet Fitness family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with you co-workers. It means creating a positive impact in our local communities through our Judgement Free Generation philanthropic initiative. It means being part of a brand that you can be proud of!Equal Opportunity Employer

Job Posting Date: Fri, 25 Oct 2024 03:56:30 GMT

Apply now!