Customer Service Representative – State Farm Agent Team Member-State Farm

Alpena, MI
November 18, 2024
Full Time
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Average Pay*:
*average hourly rate for this position in your area
Deadline date:
$15 - $22

Job Description

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Job Title: Customer Service Representative – State Farm Agent Team Member

Company: State Farm

Location: Alpena, MI

Pay: $32000 – 45000 per year

AI Pay Analysis: The annual salary range of $32,000 to $45,000 for a Customer Service Representative – State Farm Agent Team Member in Alpena, MI, translates to an hourly rate of approximately $15.38 to $21.63. This range is generally competitive for customer service roles, especially in a smaller city like Alpena, where the cost of living is typically lower than in metropolitan areas. According to industry standards, customer service representatives in similar positions often earn between $30,000 to $50,000 annually, depending on experience and specific job responsibilities. Therefore, this pay range appears to align well with local and industry expectations, offering a fair compensation for the role within that geographic context.

Job description:

Benefits:

  • Three weeks of paid time off
  • Retirement options
  • Performance-based bonuses
  • Competitive salary
  • Opportunities for training and development

ROLE DESCRIPTION:

As a Customer Service Representative at Sam Rumbles State Farm, you will play a pivotal role in creating exceptional client experiences that contribute to the growth of our successful insurance agency. Your keen attention to detail, outstanding customer service skills, and passion for helping others make you an ideal candidate for this position. You will enhance your career by addressing customer inquiries, collaborating with fellow agency team members, and anticipating the needs of the community we proudly support.

At Sam Rumbles State Farm, we are committed to assisting individuals in Northern Michigan in making informed decisions about protecting their assets, planning for the future, and achieving their dreams. We look forward to connecting with candidates who embody the customer-focused and empathetic qualities we seek. We also offer internal growth opportunities for driven individuals with a sales-oriented mindset.

If you have experience in customer-facing roles, such as retail or hospitality, and are seeking a traditional 9-to-5 schedule, you may be an excellent fit for our team.

RESPONSIBILITIES:

  • Greet walk-in customers at the front desk.
  • Respond to customer inquiries and provide detailed policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and conduct follow-up with clients.
  • Maintain accurate records of customer interactions.

QUALIFICATIONS:

  • Strong communication and interpersonal skills.
  • Detail-oriented with the ability to multitask effectively.
  • Previous customer service experience is preferred.
  • Willingness to obtain insurance licensing.

Job Posting Date: Mon, 18 Nov 2024 04:23:23 GMT

Apply now!

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