Customer Service – Self Storage Manager-Public Storage

Troy, MI
November 22, 2024
Full Time
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Average Pay*:
*average hourly rate for this position in your area
Deadline date:
$7 - $7

Job Description

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Job Title: Customer Service – Self Storage Manager

Company: Public Storage

Location: Troy, MI

Pay: $15.5 per hour

AI Pay Analysis: An hourly rate of $15.50 for a “Customer Service – Self Storage Manager” in Troy, MI, is generally considered below the competitive market rate for similar positions. As of 2023, customer service managers in the storage sector typically earn between $18 to $25 per hour, depending on experience, company size, and specific duties. Additionally, the cost of living in Michigan, while lower than some neighboring states, still necessitates a wage that can accommodate basic living expenses. Therefore, the offered rate may not attract well-qualified candidates and could hinder retention efforts in a competitive labor market.

Job description:

Public Storage, a leader in the self-storage industry, is currently seeking enthusiastic individuals to join our team. The position offers a competitive hourly wage of $15.50.

Our Benefits:
We pride ourselves on offering a comprehensive Total Rewards package to our team members, which includes:

  • Flexible and Full-Time schedules available between 9:30 AM and 6:00 PM (weekends until 5:00 PM).
  • Eligibility for full-time benefits after averaging 20+ hours per week, which includes:
    • Medical, Dental, Vision, 401(k) with matching contributions, paid time off, sick leave, and flexible spending options.
    • Company-paid life and accidental death insurance, in addition to exclusive vendor discounts.
    • Mileage reimbursement for travel between locations or for other job-related tasks.
    • On-site company housing available at many locations, subject to performance and tenure requirements.
    • Performance-based bonuses for our Property Managers.

Job Description:

  • Our Property Managers enjoy a degree of independence while working across multiple locations, alternating between indoor and outdoor environments.
  • Assess customer storage needs, providing tailored recommendations and selling packing and moving supplies.
  • Conduct daily inspections of storage units to ensure inventory accuracy and availability, ensuring readiness for rental.
  • Manage cash drawer audits and ensure timely bank deposits as part of daily operations.
  • Keep customers updated on payment statuses and initiate reminder or collection calls as necessary.

Physical Requirements:

  • Capable of lifting or moving items weighing up to 35 pounds.
  • Comfortable spending up to 50% of work hours outdoors, including walking around facilities, climbing stairs, and operating large doors.
  • Ability to perform cleaning and maintenance tasks, including sweeping and mopping indoor areas, as well as maintaining exterior grounds and curb appeal, keeping them clean and free of debris.

Qualifications:

  • Experience: Ideal candidates come from diverse backgrounds in customer service-oriented sales environments, including but not limited to retail, restaurants, fast food, or similar service industries.
  • Transportation: Candidates must possess a valid driver’s license and have access to their own vehicle for travel between different work locations and/or conducting job-related duties (mileage reimbursement is provided).

Additional Information:
Public Storage is proud to have been recognized as a Great Place to Work by the Great Place to Work Institute. Our employees have celebrated us for offering outstanding career growth opportunities, ranking in the Top 5% for Work Culture and the Top 10% for Diversity and Inclusion.

We encourage you to apply now for the chance to join Public Storage and become part of the #1 team in the self-storage industry!

Job Posting Date: Fri, 22 Nov 2024 08:54:28 GMT

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