Customer Service – Self Storage Manager-Public Storage

Job Description

Job Title: Customer Service – Self Storage Manager

Company: Public Storage

Location: Fraser, MI

Pay: $15.5 per hour

AI Pay Analysis: An hourly rate of $15.50 for a “Customer Service – Self Storage Manager” role in Fraser, MI, appears to be on the lower end of the spectrum. According to industry standards, self-storage managers typically earn between $16 to $20 per hour, depending on experience, level of responsibility, and local market conditions. In Michigan, and specifically in suburban areas like Fraser, maintaining competitive wages is essential to attract qualified candidates, especially considering the rising cost of living and demand for customer service roles. Overall, while $15.50 is above minimum wage, it may not be sufficient to attract and retain skilled employees in the long term.

Job description:
Public Storage, the leader in the self-storage industry, is actively seeking qualified candidates to join our team. We offer competitive compensation starting at $15.50 per hour.

Our Total Rewards package for employees includes:

– Flexible and full-time schedules available between 9:30 AM and 6:00 PM on weekdays and until 5:00 PM on weekends.
– Eligibility for full-time benefits after averaging 20+ hours per week, which encompass:
– Comprehensive medical, dental, and vision coverage, along with a 401(k) plan featuring a company match, paid time off, sick leave, and flexible spending options.
– Company-paid life and accidental death insurance, in addition to exclusive vendor discounts.
– Mileage reimbursement for travel between properties or for other work-related activities.
– Performance-based bonuses for Property Managers.

As a Property Manager, your responsibilities will include:

– Working independently across multiple locations, engaging with customers both indoors and outdoors.
– Assessing customers’ storage needs and providing tailored recommendations, which may involve promoting packing and moving supplies.
– Conducting daily inspections of storage units to confirm inventory and availability, ensuring that units are ready for rental.
– Managing cash drawer audits and making bank deposits as part of routine operations.
– Assisting customers with their payment schedules, including making reminder and collection calls when necessary.

Physical requirements for this role include:

– The ability to lift and move items weighing up to 35 pounds.
– The capability to navigate across facilities, spending up to 50% of your time outdoors, as well as climbing stairs and operating large doors.
– Performing cleaning and maintenance tasks, including sweeping and mopping interior spaces, while maintaining exterior grounds and curb appeal.

Qualifications:

Experience: Ideal candidates will have a background in customer service-oriented sales environments, such as retail, restaurants, fast food, or other service industries.

Transportation: A valid driver’s license and access to a personal vehicle for traveling between work locations are required. Mileage reimbursement is provided.

Additional Information:

Public Storage has been recognized as a Great Place to Work by the Great Place to Work Institute. We take pride in our accolades for Best Career Growth, being ranked in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Apply now for the opportunity to become a part of the number one team in the self-storage industry!

Job Posting Date: Wed, 26 Mar 2025 05:59:44 GMT

Apply now!