Customer Service – Self Storage Manager-Public Storage

Job Description

Job Title: Customer Service – Self Storage Manager

Company: Public Storage

Location: Sterling Heights, MI

Pay: $15.5 per hour

AI Pay Analysis: An hourly rate of $15.50 for a “Customer Service – Self Storage Manager” in Sterling Heights, MI, is generally considered below the competitive market rate for this role. According to various salary data sources, customer service management positions in the self-storage industry typically range from $16 to $25 per hour, depending on factors like experience, specific responsibilities, and location. Additionally, given the rising costs of living and wage increases in many regions, $15.50 may not attract qualified candidates or maintain employee retention. Therefore, this rate may need to be reevaluated to align more closely with industry standards and ensure competitive hiring practices.

Job description:
Public Storage, a leader in the self-storage industry, is currently seeking motivated individuals to join our team.

We offer competitive compensation at $15.50 per hour, along with a comprehensive Total Rewards package, which includes:

– Flexible and full-time scheduling options between 9:30 AM and 6:00 PM on weekdays, and until 5:00 PM on weekends.
– Eligibility for full-time benefits after averaging 20+ hours of work per week, including:
– Medical, dental, vision, and 401(k) with company match
– Paid time off, sick leave, and flexible spending accounts
– Company-paid life and accidental death insurance, alongside exclusive vendor discounts
– Mileage reimbursement for travel between properties or other work-related tasks
– On-site company housing available at select locations (eligibility based on performance and tenure)
– Performance-based bonus opportunities for property managers

As a Property Manager, you will have the autonomy to work at multiple locations, alternating between indoor and outdoor environments. Your responsibilities will include:

– Assessing customer storage needs and recommending appropriate solutions, including the sale of packing and moving supplies
– Conducting daily inspections of storage units to verify inventory and availability, ensuring readiness for rental
– Managing cash drawer audits and processing bank deposits
– Assisting customers with payment updates and initiating reminder and collection calls as necessary

Physical requirements for the position include:

– The ability to lift and transport items weighing up to 35 pounds
– Spending up to 50% of your time outdoors, including walking around facilities, climbing stairs, and opening large doors
– Performing routine cleaning and maintenance tasks, such as sweeping/mopping interior areas and maintaining the cleanliness of exterior grounds to uphold curb appeal

Qualifications for candidates include:

– Experience in customer service-oriented sales environments, such as retail, restaurant, fast food, or other service-based positions
– A valid driver’s license and reliable personal vehicle for travel between work locations and conducting related business (mileage reimbursement is provided)

Public Storage has been recognized as a Great Place to Work by the Great Place to Work Institute. Our employees have favored our commitment to career growth, and we’ve ranked in the top 5% for work culture and the top 10% for diversity and inclusion.

We invite you to apply now for an opportunity to join Public Storage and become a part of the self-storage industry’s premier team!

Job Posting Date: Wed, 01 Jan 2025 07:06:16 GMT

Apply now!