Customer Service – Self Storage Manager-Public Storage

Job Description

Job Title: Customer Service – Self Storage Manager

Company: Public Storage

Location: Milford, MI

Pay: $15.5 per hour

AI Pay Analysis: The hourly rate of $15.50 for a “Customer Service – Self Storage Manager” in Milford, MI, appears to be on the lower end of the spectrum for similar roles based on industry standards. As of recent data, the average hourly wage for customer service roles in self-storage and related fields typically ranges from approximately $16 to $20 per hour, depending on factors such as experience, location, and specific responsibilities. Given that Milford is situated in a region with a relatively moderate cost of living, this rate may not attract individuals with relevant experience or those looking for competitive compensation, potentially leading to challenges in hiring and retaining quality staff.

Job description:
Public Storage is the leader in the self-storage industry, and we are currently seeking enthusiastic individuals to join our team. We offer a competitive hourly wage of $15.50.

Our Total Rewards package provides team members with a range of benefits, including:

– Flexible and full-time work schedules, available between 9:30 AM and 6:00 PM, with weekend hours until 5:00 PM.
– Eligibility for full-time benefits after averaging 20 or more hours per week, which include:
– Medical, dental, and vision insurance, as well as a 401(k) plan with company matching, paid time off, sick leave, and flexible spending options.
– Company-paid life and accidental death insurance, along with exclusive discounts from vendors.
– Mileage reimbursement for travel between properties or other work-related duties.
– On-site company housing available at many locations, contingent on performance and tenure.
– Opportunities for performance-based bonuses for our Property Managers.

As a Property Manager, you will enjoy autonomy while working at various locations, engaging in a mix of indoor and outdoor activities. Your responsibilities will include:

– Assessing customer storage needs and providing tailored solutions, including the sale of packing and moving supplies.
– Conducting daily inspections of storage units to verify inventory and availability, ensuring readiness for rental.
– Auditing cash drawers and processing bank deposits as part of regular business operations.
– Assisting customers with their payment updates and making reminder and collection calls as necessary.

Physical requirements for this role include:

– The ability to lift and move items weighing up to 35 pounds.
– Capacity to navigate facilities, spending up to 50% of time outdoors, which may involve climbing stairs and opening large doors.
– Performing cleaning and maintenance tasks, including sweeping and mopping interior spaces, as well as maintaining the exterior grounds to ensure curb appeal.

Qualifications for candidates include:

– A background in customer service-oriented sales, encompassing retail, restaurant, fast food, or other service-based industries.
– A valid driver’s license and a personal vehicle for travel between work locations and for other work-related activities (mileage reimbursement provided).

Public Storage has been recognized as a Great Place to Work by the Great Place to Work Institute. Our employees have voted us as having the Best Career Growth, ranked in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Apply now for a chance to join Public Storage and contribute to the self-storage industry’s premier team!

Job Posting Date: Sat, 25 Jan 2025 23:59:28 GMT

Apply now!