Customer Service – Self Storage Manager-Public Storage

Southfield, MI
February 3, 2025
Full Time
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Average Pay*: $15 - $18
*average hourly rate for this position in your area
Deadline date:
$7 - $7

Job Description

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Job Title: Customer Service – Self Storage Manager

Company: Public Storage

Location: Southfield, MI

Pay: $15.5 per hour

AI Pay Analysis: An hourly rate of $15.50 for a “Customer Service – Self Storage Manager” role in Southfield, MI, is relatively low compared to industry standards. According to various salary benchmarks, the average hourly wage for self-storage managers typically ranges from $16 to $24, depending on experience, location, and the specific responsibilities of the role. While Southfield’s cost of living is moderate, the offered rate may not be competitive enough to attract qualified candidates, particularly those with experience in customer service or management. Thus, the compensation could benefit from adjustment to align better with local market rates and industry expectations.

Job description:

Public Storage is a leader in the self-storage industry, and we are currently seeking dedicated individuals to join our team!

Compensation: $15.50 per hour

Benefits:
We offer a comprehensive Total Rewards package for our team members, which includes:

  • Flexible full-time schedules available between the hours of 9:30 AM and 6 PM, with additional weekend hours until 5 PM.
  • Eligibility for full-time benefits after averaging 20+ hours per week, including:
    • Medical, Dental, and Vision coverage
    • 401(k) with match, paid time off, sick leave, and flexible spending
    • Company-paid life and accidental death insurance, along with exclusive vendor discounts
    • Mileage reimbursement for travel between properties or for work-related tasks
    • On-site company housing options at many locations (eligibility based on performance and tenure)
    • Opportunities for performance-based bonuses for Property Managers

Job Responsibilities:

  • Work independently across multiple locations, spending time both indoors and outdoors.
  • Assess customer storage needs and provide recommendations, including sales of packing and moving supplies.
  • Conduct daily inspections of storage units to verify inventory and availability, ensuring spaces are ready for rental.
  • Manage cash drawer audits and bank deposits as a component of daily operations.
  • Maintain communication with customers regarding payments, which may include reminder and collection calls when necessary.

Physical Requirements:

  • Ability to lift and move items weighing up to 35 pounds.
  • Spend up to 50% of working time in outdoor environments, including walking throughout facilities, climbing stairs, and opening large doors.
  • Perform cleaning and maintenance tasks, including sweeping and mopping interior areas and ensuring exterior grounds are tidy and free of debris.

Qualifications:

  • Candidates must possess experience in customer service-centered sales environments, such as retail, restaurants, fast food, or other service-oriented businesses.
  • A valid driver’s license is required, and employees must utilize their personal vehicle for travel between work locations and for other work-related tasks (mileage reimbursement is available).

Additional Information:
Public Storage has been recognized as a Great Place to Work by the Great Place to Work Institute. Our employees have acknowledged our commitment to career growth, work culture, and diversity and inclusion, ranking us among the top 5% and top 10%, respectively.

Join us at Public Storage for the opportunity to be part of the self-storage industry’s leading team! Apply now!

Job Posting Date: Sat, 01 Feb 2025 23:52:28 GMT

Apply now!

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