Desktop Analyst 1-Wayne County Government

Detroit, MI
February 27, 2025
Full Time
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Average Pay*: 18 to 22
*average hourly rate for this position in your area
Deadline date:
$28 - $36

Job Description

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Job Title: Desktop Analyst 1

Company: Wayne County Government

Location: Detroit, MI

Pay: $58015 – 74259 per year

AI Pay Analysis: The annual salary range for a Desktop Analyst 1 in Detroit, MI, translating to an hourly rate of approximately $27.86 to $35.68, seems competitive within the context of the region and industry standards. According to data from sources like the Bureau of Labor Statistics and various job market reports, the typical salary for similar roles generally ranges from $30,000 to $65,000 per year, depending on experience and qualifications. Given this information, the specified range falls within the low to mid spectrum for Desktop Analysts, suggesting it may be suitable for entry-level candidates or those with limited experience, but might be on the lower side for more experienced professionals. Overall, while competitive for entry-level positions, the rate may not fully align with expectations for mid-level or senior analysts in urban areas with a high cost of living.

Job description:

The Desktop Analyst 1 serves as a primary point of contact for numerous departmental customers, delivering essential analysis, support, and maintenance for desktop computing environments, applications, hardware, and related technologies utilized across these departments. This role is pivotal in enhancing IT performance by efficiently analyzing, resolving, and addressing issues, incidents, and problems. The Desktop Analyst 1 will provide end-user assistance as needed and conduct on-site equipment maintenance and repair services. Additionally, the Desktop Analyst will be involved in the processes of equipment receipt, deployment, and inventory management, while receiving daily guidance from the Department Executive 5.

Required Tasks

  • Support critical activities as necessary.
  • Collaborate with other IT service areas, including server, network, telecommunications, and application groups.
  • Acquire and enhance knowledge of all supported technologies.
  • Travel to various locations as required.

Educational/Experience Requirements

  • A valid driver’s license; AND
  • An Associate Degree in Computer Science, Engineering, or a related discipline from an accredited college or university;

OR

  • A high school diploma or equivalent accompanied by two years of experience in providing desktop support within an environment of at least 100 users.

*Preferred qualifications include relevant licensing and/or certifications, such as COMPTIA A+.

Job Posting Date: Tue, 25 Feb 2025 23:07:14 GMT

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