Dining Services Assistant Manager-Healthcare Services Group

Job Description

Job Title: Dining Services Assistant Manager

Company: Healthcare Services Group

Location: Southfield, MI

Pay: $18 – 20 per hour

AI Pay Analysis: The hourly rate of $18 to $20 for a Dining Services Assistant Manager in Southfield, MI, appears to be on the lower end of the spectrum when compared to industry standards for similar roles in the region. Typically, assistant management positions in dining and hospitality sectors generally command higher wages, often ranging from $20 to $25 per hour or more, especially in metropolitan areas. Considering the cost of living in Southfield and the responsibilities associated with this role, which may include supervision, staff management, and customer service, this pay range may not be competitive enough to attract skilled candidates, especially when factoring in the ongoing labor market trends and wage growth in the hospitality sector.

Job description:

Compensation Range: $18 – $20 per hour

Overview:

Who We Are
Healthcare Services Group (HCSG) is a trusted partner providing management for housekeeping, laundry, dining, and nutritional services in the healthcare sector. With over 45 years of experience, we have been dedicated to delivering essential services to thousands of healthcare communities nationwide. Our commitment to fairness in the treatment of both customers and employees has earned us recognition, and our focus on excellence is matched by our investment in the training and development of team members at every level.

Our Company Purpose & Values
Our mission is to foster fulfillment within communities. Our core values—Integrity, Collaboration, Empowerment, Passion, and Perseverance (commonly referred to as Grit)—guide our decisions and actions both inside and outside the workplace.

Who You Are
You are driven, ambitious, and possess a genuine desire to serve others, aiming to make a positive impact in your community. You thrive in collaborative environments, are not afraid to tackle challenges, and are dedicated to delivering exceptional customer and resident experiences every day.

What We Offer
HCSG provides a comprehensive benefits package to support the health and well-being of our associates and their families. Our goal is to enhance overall quality of life while promoting welfare and health.

• Benefits: FREE Telemedicine and Prescription Discount Program, alongside a variety of medical, dental, vision, and supplemental health plans. Availability may vary by state.
• Training: We prioritize the development and education of our associates. Our promotions-from-within philosophy paves the way for a rewarding and dynamic career with HCSG!
• Employee Assistance Programs: Complimentary access for associates and their families to services addressing health, financial, and family needs, promoting overall welfare and mental wellness.
• Employee Recognition Programs: We aim to acknowledge employees who embody our Company Purpose and demonstrate commitment to #GoingBeyond for our Client, Resident, and Employee Communities!
• Going Beyond Assistance Fund: A 501(c)(3) nonprofit organization founded by HCSG dedicated to providing emergency, hardship, and disaster assistance to HCSG employees and their dependents.
• Paid Holidays and Vacation: Available for eligible employees.
• Early Access to Earnings: Enjoy early access to a portion of your earnings through PNC EarnedIt.
• Employee Stock Purchase Plan: Investment opportunities for eligible employees after two years of service.
• Nationwide Opportunities: Transfer options are available nationally, ideal for military personnel and their families.

Keeping You Safe

• The safety and health of both our employees and the residents we serve remain our utmost priority.
• Personal Protective Equipment (PPE): All employees will receive and are required to wear appropriate PPE for all tasks.
• COVID-19 Vaccination Compliance: Employees must adhere to all relevant State, Local, and Customer policies.

Why HCSG
At HCSG, we offer a fulfilling, collaborative, and structured environment designed to help you succeed in serving our communities. We provide engaging opportunities at every career stage and are committed to fostering growth and leadership to ensure your success.

Position Summary

• Assistant Manager: In the absence of the Account Manager, the Assistant Manager oversees and supervises dining services staff. Responsibilities include providing leadership, support, and guidance to meet food quality standards, inventory levels, food safety guidelines, and customer service expectations, compliant with federal, state, and local standards, procedures, and regulations. This position requires leadership of small teams in dining services activities across various shifts.
• Reporting: Assist the Account Manager in maintaining comprehensive records of income, expenditures, food, supplies, personnel, and equipment in a report format for submission to HCSG and facility management.
• Training: Support in training, quality control, and staff in-servicing to uphold HCSG standards, including conducting regular kitchen assessments using Quality Control Indicators for documentation. The Assistant Manager must also perform essential duties of dietary aide, cook, and dishwasher as needed.
• Communication: Effectively relay directives from client managers, building occupants, and administrators to HCSG staff.
• Safety: Implement safety protocols and utilize PPE effectively. Ensure proper mixing and use of cleaning solutions, while promptly reporting equipment/cleaning product needs or malfunctions. Adhere to infection control and universal precautions policies.
• Punctuality: Maintain consistent attendance and timely arrival; complete assigned cleaning areas as scheduled, and respond promptly to paged requests.
• Customer Experience: Uphold a positive representation of HCSG by following instructions and exhibiting courtesy and cooperation with supervisors, co-workers, and client staff.
• Resident Experience: Engage positively and tactfully with residents, staff, and facility guests.

Qualifications

• A positive attitude, with the ability to follow oral and written instructions, and effectively carry out conventional daily tasks.
• After receiving adequate training, demonstrate leadership skills and responsibility without supervision while ensuring workplace safety.
• High school diploma or equivalent required.
• Specialized training in food service management and nutrition is preferred.
• A minimum of two years of experience in quantity food production/service, dining/nutrition, and personnel supervision is desired.
• Basic computer proficiency for record maintenance and report completion, including web-based reporting.
• Completion of an approved sanitation and safety course may be required.
• Current ServSafe or Food Handler certification is mandated based on State/County regulations.
• Must be punctual and available to work as scheduled.
• Compliance with COVID-19 Vaccination Policies as necessary by State, Local, and/or Customers.
• Ability to lift or carry up to 50 pounds, push or pull a maximum of 50 pounds, and stand, sit, bend, and walk for extended periods.
• Availability to perform routine, repetitive tasks continuously.
• Capacity to work around food and cleaning products.
• Must reside within the service area.

HCSG is proud to be an equal opportunity employer, committed to inclusivity for all employees and applicants, regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classifications. We diligently comply with applicable state and local laws and federal regulations governing nondiscrimination in every location we serve.

At HCSG, we are dedicated to fostering a vibrant company culture where employees can bring their authentic selves to serve our resident and client communities. We believe that every employee deserves a safe, respectful, and equitable work environment that embraces their unique perspectives, thoughts, and ideas.

Job Posting Date: Fri, 25 Oct 2024 07:52:53 GMT

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