Dining Services Assistant Manager-Healthcare Services Group

Job Description

Job Title: Dining Services Assistant Manager

Company: Healthcare Services Group

Location: Grand Haven, MI

Pay: $20 per hour

AI Pay Analysis: An hourly rate of $20 for a Dining Services Assistant Manager in Grand Haven, MI, appears to be on the lower end of the spectrum when compared to industry standards, which typically range from $22 to $30 per hour depending on factors such as experience, establishment type, and location. While this rate may be competitive for entry-level or less demanding positions, it may not adequately reflect the responsibilities associated with managerial roles in dining services, particularly considering the cost of living in Michigan and the demands of managing staff, ensuring compliance, and maintaining service quality. Overall, while the offer may attract candidates, it might struggle to retain experienced talent unless supplemented by other benefits or incentives.

Job description:

Compensation Range: Pay rate $20 per hour.

Overview:
Who We Are
Healthcare Services Group (HCSG) is a trusted partner in managing essential housekeeping, laundry, dining, and nutritional services within the healthcare sector. For over 45 years, we have delivered vital services to countless healthcare communities nationwide. Our commitment to fairness in our relations with customers and employees, along with our dedication to excellence, has earned us recognition as an industry leader. We continuously focus on the training and development of our team members at all levels.

Our Company Purpose & Values
Our Purpose is to Foster Fulfillment in Communities. Our core Values—Integrity, Collaboration, Empowerment, Passion, and Perseverance (Grit)—guide our decisions and actions both within and outside of the workplace.

Who You Are
You are a motivated individual with a strong desire to serve others and positively impact your community. You thrive in collaborative environments, are willing to take initiative, and consistently go above and beyond to achieve your goals. Your passion and commitment to delivering exceptional customer and resident experiences are evident in your daily interactions.

What We Offer
HCSG provides a comprehensive benefits package designed to support the health and well-being of our associates and their families, enhancing their overall quality of life.

• Benefits: Complimentary Telemedicine and Prescription Discount Programs, as well as a range of medical, dental, vision, and supplemental health plans (availability based on state).
• Training: We prioritize the development and education of our associates, with a promotions-from-within philosophy that facilitates a rewarding career path at HCSG.
• Employee Assistance Programs: Free access to health, financial, and family services designed to support our employees’ welfare and mental and physical health.
• Employee Recognition Programs: We celebrate employees who embody our Company Purpose and are dedicated to going above and beyond for our Client, Resident, and Employee Communities.
• Going Beyond Assistance Fund: A 501(c)(3) nonprofit established by HCSG to provide charitable disaster relief, emergency, and hardship assistance to HCSG employees and their family members.
• Paid Holidays and Vacation: Available for eligible employees.
• Early Access to Earnings: Employees can access a portion of their earnings prior to payday through PNC EarnedIt.
• Employee Stock Purchase Plan: An investment opportunity available to all eligible employees after two years of service.
• Nationwide Opportunities: Transfer opportunities available across the country—ideal for active military personnel and their families.

Keeping You Safe

• The safety and health of our employees and the resident communities we serve are our highest priorities.
• Personal Protective Equipment: All employees will receive and are required to wear appropriate PPE for their roles.
• COVID-19 Vaccination: Compliance with all relevant vaccination policies is mandatory, as dictated by state, local, and/or customer requirements.

Why HCSG
At HCSG, you will find a collaborative, supportive, and structured environment that fosters your success in serving our communities. We offer engaging opportunities through all stages of your career, and we are committed to providing growth and leadership pathways to support your professional development.

Position Summary

• Assistant Manager: In the absence of the Account Manager, the Assistant Manager is responsible for supervising and managing the dining services staff. You will provide leadership, support, and guidance to ensure compliance with food quality standards, inventory levels, and food safety guidelines in alignment with customer service expectations and regulatory requirements. You will lead small teams in various dining services activities across shifts as necessary.
• Reporting: Assist the Account Manager in maintaining accurate records of income and expenditures, food supplies, personnel, and equipment, formatting reports for HCSG and facility management.
• Training: Participate in training, quality control, and in-service staff sessions to uphold HCSG standards. This includes conducting frequent kitchen tours to assess work quality and document findings. You will also be required to perform essential dietary aide, cook, and dishwasher functions to train and assist during staff shortages.
• Communication: Effectively convey all directives from client managers, building occupants, and administrators to HCSG staff.
• Safety: Adhere to safety protocols by utilizing protective gear and appropriately handling cleaning solutions. Ensure all safety, quality, and infection control standards are consistently met.
• Punctuality: Maintain consistent attendance and punctuality. Complete assigned tasks in a timely manner and respond promptly to paging systems.
• Customer Experience: Uphold HCSG’s reputation by demonstrating courtesy and teamwork with supervisors, colleagues, and client staff.
• Resident Experience: Interact positively and respectfully with residents, staff, and facility guests.

Qualifications

• Exhibit a positive attitude with the ability to follow both oral and written instructions while performing daily routine tasks.
• After receiving appropriate training, utilize leadership skills to fulfill job responsibilities independently and safely.
• A high school diploma or equivalent is required.
• Specialized training in food service management and nutrition is desirable.
• A minimum of two years of experience in quantity food production/service, dining/nutrition, and personnel supervision is preferred.
• Basic computer skills for maintaining records and completing reports, including familiarity with web-based reporting.
• Completion of an approved sanitation and safety course may be required.
• Current ServSafe or Food Handler certification is mandatory, based on state or county law.
• Must be reliable in terms of attendance and punctuality.
• Compliance with COVID-19 vaccination policies as required by state, local, and/or customer guidelines is essential.
• Ability to lift and carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, and perform physical tasks such as standing, sitting, bending, and walking for extended periods.
• Capacity to work continuously on routine, repetitive tasks.
• Must be capable of working in an environment with food and cleaning products.
• Residency within the service area is required.

HCSG is proud to be an equal opportunity employer, committed to upholding diversity and inclusion amongst our employees and applicants. We welcome individuals of all races, colors, religions, sexes, national origins, ages, disabilities, genetic information, ethnicities, pregnancy statuses, gender identities and sexual orientations, marital statuses, political opinions or affiliations, veteran statuses, and other legally protected categories. We adhere strictly to all applicable federal, state, and local laws regarding nondiscrimination in every location where we operate.

HCSG is dedicated to fostering a vibrant corporate culture that encourages all employees to bring their authentic selves to work and to serve our resident and client communities. We believe in providing a safe, respectful, and equitable environment where all employees are treated fairly and encouraged to share their viewpoints and ideas.

Job Posting Date: Fri, 08 Nov 2024 05:42:27 GMT

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