Director of Training-Franworth Corporate

Ann Arbor, MI
November 4, 2024
Full Time
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Job Title: Director of Training

Company: Franworth Corporate

Location: Ann Arbor, MI

Pay:

AI Pay Analysis: To analyze the competitiveness of the hourly rate for a “Director of Training” in Ann Arbor, MI, it’s important to compare it against industry standards and local market conditions. As of 2023, the average annual salary for such a role typically ranges from $80,000 to $120,000, translating to an hourly rate of approximately $38 to $58. Factors such as the organization’s size, industry sector, the candidate’s experience, and specific responsibilities can influence these figures. If the offered hourly rate falls within or exceeds this range, it can be considered competitive; conversely, an amount below this range may indicate a less attractive offer in the context of current market expectations.

Job description:

Milkshake Factory is currently in search of a seasoned Director of Training to spearhead the implementation of comprehensive training programs for our franchisees. This pivotal role demands a profound understanding of franchise operations, food safety protocols, and a strong dedication to education. The ideal candidate will possess the capability to collaborate effectively across all levels of personnel, including team members, store leadership, franchisees, and executives. Our organization embodies a “food safety first” culture, and this individual will play a crucial role in promoting that philosophy from initial onboarding through ongoing training.

The Director of Training must be a proactive self-starter, an articulate communicator, and an adept multi-tasker, thriving in a dynamic environment. This position will report directly to the Franchise Onboarding Specialists.

Key Responsibilities:

  • Training Program Implementation: Strategically deploy existing training materials while customizing programs to ensure franchisees acquire essential knowledge and skills for successful operations. The Director will assess new training methodologies, recommend enhancements to current programs, and foster relationships with vendors to offer additional external training resources. Cost consciousness and budget management will be crucial for success in this role.
  • Franchisee Onboarding: Design onboarding processes that seamlessly introduce new franchisees to our company culture, policies, and operational procedures.
  • Ongoing Training: Establish initiatives for continuous learning, such as workshops, seminars, and online resources, to keep franchisees informed of industry trends and best practices. This includes developing rollout schedules for introducing new procedures and programs effectively.
  • Training Materials: Regularly update and maintain training manuals, videos, and educational resources to support training programs, including launching new materials for both current and prospective franchisees.
  • Performance Evaluation: Create and implement performance evaluation tools to assess the efficacy of training programs and identify opportunities for improvement.
  • Compliance: Ensure franchisees adhere to company standards, policies, and procedures through effective training and ongoing support.
  • Communication: Establish and nurture open communication channels with franchisees to address their concerns and provide solutions to operational challenges. This role necessitates excellent facilitation skills and the ability to present to diverse audiences.
  • Collaboration: Work closely with cross-functional teams, including operations, marketing, and product development, to synchronize training programs with the overall objectives of the company.
  • Franchisee Support: Provide ongoing assistance and guidance to franchisees, addressing operational issues and offering resources to enhance their business performance.

Requirements:

  • Bachelor’s degree in Business Administration, Education, Hospitality Management, or a related field.
  • 5 to 10 years of experience in franchisee training with a demonstrated record of achievement.
  • Strong comprehension of franchise operations within the Food and Beverage industry, with preferred experience in an emerging brand.
  • Exceptional communication, presentation, and interpersonal skills.
  • Proven ability to develop, test, validate, and implement impactful training programs.
  • Capacity to analyze and interpret P&L and KPI data to guide leadership in response to business opportunities.
  • Proficiency in training software and tools.
  • Detail-oriented with exceptional organizational capabilities.
  • Strong problem-solving and critical-thinking aptitude.
  • Proficient in Microsoft Office; experience with Wisetail is a plus.

Other Considerations:

  • Experience in franchising and the Food and Beverage industry.
  • Familiarity with gamification software is advantageous.
  • Background in experiential and teamwork training.
  • Preference for candidates within driving distance of Pittsburgh, PA, as this position requires 35% or more on-site presence; relocation may be negotiable.

Why Join MilkShake Factory? At MilkShake Factory, we are dedicated to creating extraordinary dessert experiences that delight our customers. As the Director of Training, you will significantly influence the success of our franchisees by equipping them with the tools necessary for excellence in the food and beverage industry. We provide a collaborative, enjoyable, and fast-paced work environment with opportunities for professional growth and career advancement. Flexible work-from-home options are available.

Job Posting Date: Sun, 03 Nov 2024 23:15:00 GMT

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