DSW Store Associate Part-Time-Designer Brands

Job Description

Job Title: DSW Store Associate Part-Time

Company: Designer Brands

Location: Farmington Hills, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for the “DSW Store Associate Part-Time” position in Farmington Hills, MI, we should look at regional wage standards for retail positions. As of recent data, hourly wages for similar retail roles typically range from $12 to $18, depending on factors like experience and specific retailer policies. If the offered rate is within or above this range, it can be considered competitive; if it’s lower, it may not attract a sufficient pool of qualified applicants. Additionally, it’s important to consider local living costs and competitor wages; if DSW’s rate is consistent with or exceeds those offered by other retail outlets in the area, it reflects positively on its competitiveness and ability to hire effectively. Therefore, without specific figures, a detailed conclusion about competitiveness cannot be definitively provided.

Job description:
The Store Associate plays a vital role in providing exceptional customer service to both in-store shoppers and those utilizing omni-channel services. By assessing customer needs and executing our customer service model, Associates ensure that the customer is always the top priority. The responsibilities encompass various sales floor and warehouse functions, such as assisting customers, arranging merchandise, processing in-store and online transactions, managing incoming shipments, and maintaining a clean environment throughout the store. Store Associates embody the company’s values and act as brand ambassadors, managing the entire customer experience from online engagement to in-store interactions. Compliance with all company policies and procedures is mandatory.

Essential Duties and Responsibilities:

– Create a personalized experience for each customer by greeting them with a positive and friendly demeanor, reading customer cues, and providing an elevated level of service.
– Promote the DSW (Designer Shoe Warehouse) Loyalty program and assist in enrolling new members.
– Address product inquiries and facilitate transactions for both in-store and digital orders.

– Ensure a consistently positive shopping environment by maintaining cleanliness and safety standards. This includes but is not limited to clearing debris, returning merchandise to designated locations, cleaning communal spaces, and performing other related housekeeping tasks.
– Oversee the receiving of shipments, display merchandise on the sales floor according to DSW standards, execute markdowns, and maintain stockroom organization.

– Facilitate the fulfillment process by locating items, checking product condition, and preparing orders for pick-up or delivery.
– Utilize company tools to check product availability and assist customers in placing orders, using devices such as iPhones and registers.
– Undertake additional responsibilities as assigned by management.

– Prioritize the customer experience during transactions by adhering to DSW policies, ensuring accuracy in cash handling, and efficiently operating the register.
– Collaborate with the Customer Experience Leader (CEL) to address escalated customer situations and adhere to asset protection policies.

– Contribute to a vibrant team culture by participating in meetings and training sessions, remaining receptive to coaching and feedback, and promoting teamwork and inclusivity.

Required Skills:

– Availability to meet business needs.
– A professional, friendly demeanor with a strong focus on customer service.
– Capability to quicken pace to meet time-sensitive expectations.
– Strong verbal and written communication skills.
– Proficiency in utilizing technology for customer interactions (e.g., Register, keyboard, iPhone, calculator).
– Ability to stand or walk for up to 100% of working hours.
– Occasional to frequent lifting of up to 50 pounds, as well as the ability to stoop, kneel, or crouch regularly.

Experience:

– Previous retail experience is not required.

If you are already an associate, please apply via our internal portal.

Why Choose a Career with Designer Brands?

At Designer Brands, we are committed to empowering our associates and fostering strong teams that drive positive change within the retail and footwear industries. Our dedication to learning, development, and community involvement is central to our culture, which thrives on engagement, excitement, optimism, and fun.

About Designer Brands:

Designer Brands Inc. is one of North America’s leading designers, producers, and retailers of footwear and accessories, operating over 640 locations under the DSW Designer Shoe Warehouse and shoe co. brands. Additionally, through Camuto Group, we design and produce footwear and accessories and sell in more than 6,400 stores globally.

IMPORTANT NOTICE: We are actively addressing a fraudulent job offer scam where individuals impersonate our company to solicit personal information. Always verify communications claiming to be from us by checking the valid email addresses ending in @dswinc.com, @designerbrands.com, or @camutogroup.com. For any doubts regarding hiring requests, please contact us directly at [email protected]. We are committed to combating these scams and ensuring a safe recruiting process.

Job Posting Date: Sun, 03 Nov 2024 05:29:13 GMT

Apply now!