Estimator-The Boyd Group

Job Description

Job Title: Estimator

Company: The Boyd Group

Location: Clinton Township, MI

Pay:

AI Pay Analysis: To accurately analyze the hourly rate for an “Estimator” in Clinton Township, MI, it’s essential to compare the rate against current industry benchmarks and regional salary data. Generally, estimators in Michigan earn between $25 to $45 per hour, depending on factors such as experience, specialization, and the type of industry (construction, manufacturing, etc.). If the rate you provide falls within or above this range, it can be considered competitive. However, if it is below this threshold, it may be viewed as less attractive compared to other opportunities. Overall, examining local job postings, industry surveys, and salary tools would provide a clearer picture of how the specific hourly rate aligns with market standards.

Job description:
The primary responsibility of the Estimator is to deliver an outstanding customer experience while creating comprehensive estimates and coordinating repair needs. This includes maintaining effective communication with customers and insurance companies throughout the repair process. The Estimator is tasked with accurately assessing vehicle damage and documenting necessary repairs and parts replacement on the damage appraisal. A key aspect of this role is to align with team members to ensure that repair facility performance indicators (KPIs) are met, thereby enhancing the overall customer experience.

Key Responsibilities:

– Diligently document and update all customer interactions with relevant and precise details.
– Provide customers with accurate and timely information, guiding them seamlessly through the repair process to ensure exceptional service.
– Adhere to all insurance client requirements, processes, and metrics.
– Follow the WOW Operating Way standards concerning customer drop-offs, repair planning, communication, and delivery.
– Relay customer requests and needs to appropriate team members.
– Create a welcoming atmosphere by displaying positive energy when greeting customers in person and over the phone.
– Maintain a thorough understanding of all required insurance programs and procedures.
– Participate in daily “production walks” with the Management Team as required.
– Offer support to team members as needed.
– Attend monthly health and safety meetings, as well as other staff meetings, if required.
– Take part in training sessions and workshops recommended by the Store Manager.
– Contribute to maintaining the store’s KPIs by optimizing individual role performance.
– Uphold the company’s core values of honesty, integrity, and respect.

Education and Experience Requirements:

– Knowledge of vehicle repairs and Original Equipment (OE) guidelines.
– High School Diploma or equivalent.
– Ability to effectively seek answers to inquiries.
– Basic computer skills.
– Minimum of one year of experience in a compliance-focused role for Direct Repair Programs (DRPs).
– Willingness to complete I-CAR training.
– Valid Driver’s License.

Required Skills and Abilities:

– Proficiency in locating appropriate resources for solutions.
– Basic computer literacy.
– Commitment to compliance in DRP standards with a minimum of one year of experience.
– Openness to completing I-CAR training.
– Possession of a valid Driver’s License.

Please be advised that this job description is not intended to encompass all activities, duties, or responsibilities required for this position. Responsibilities may evolve at any time, with or without prior notice. The ability to meet the physical demands of this role is essential for performing its core functions; reasonable accommodations may be provided to enable individuals with disabilities to fulfill job requirements.

Benefits That Drive Your Success:

Gerber offers a competitive benefits package, which includes:

– Up to 80 hours of Paid Time Off annually.
– 2 weeks of Paid Parental Leave for full-time employees working a minimum of 30 hours per week.
– 6 paid holidays annually.
– Medical, Prescription Drug, Dental, and Vision Insurance.
– 401(k) Retirement Plan with company matching.
– Employer-paid Short-Term Disability and Life Insurance.
– Additional voluntary life insurance options.
– Continuing education opportunities.
– Annual provision of prescription or non-prescription safety glasses.
– Annual voluntary uniform stipend.

Gerber Collision & Glass is an equal opportunity employer, committed to fostering an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other factor prohibited by law or by contract.

With over 80 years of experience, Gerber Collision & Glass has built a strong reputation for delivering exceptional collision repair services. For more information about our company, please visit our website.

Job Posting Date: Mon, 04 Nov 2024 08:44:42 GMT

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