Expeditor – Big E’s EBL-Suburban Inns

Grand Rapids, MI
November 13, 2024
Full Time
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Average Pay*:
*average hourly rate for this position in your area
Deadline date:
$1 - $15

Job Description

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Job Title: Expeditor – Big E’s EBL

Company: Suburban Inns

Location: Grand Rapids, MI

Pay: $13 – 15 per hour

AI Pay Analysis: The hourly rate of $13 to $15 for the role of “Expeditor – Big E’s EBL” in Grand Rapids, MI, appears to be on the lower end of the spectrum when considering industry standards for similar positions. As of late 2023, typical pay for expeditors in Michigan generally ranges from $15 to $20 per hour, depending on experience and specific duties associated with the role. Additionally, factors such as cost of living and local minimum wage standards, which are around $10.10 per hour in Michigan, suggest that while the offered rate is above minimum wage, it may not be competitive enough to attract qualified candidates when compared with market averages. Consequently, organizations looking to recruit effectively may need to consider adjusting their compensation to align more closely with industry norms.

Job description:

Big E’s on the Beltline invites you to advance your career in the hospitality industry by joining our team as an Expeditor. This role presents an excellent opportunity to enhance your expertise in delivering exceptional customer service, food preparation, and bar operations in 2023.

Wage: $13-15/hr plus tip pool

Benefits Include:

  • Discounts at hotels and restaurants
  • Earned Paid Time Off available for all Team Members
  • Health, vision, dental, and life insurance for full-time Team Members
  • Flexible scheduling options based on position
  • Holiday pay
  • 8 hours of paid volunteer time per year (accredited organizations)
  • Opportunities for career advancement
  • 100% paid maternity, paternity, or adoption leave for eligible employees under FMLA
  • Employee Assistance Program (EAP) offering three free counseling sessions, online resources, and access to legal, financial, and elder care consultations through Pine Rest

Position Summary:
The Expeditor is responsible for preparing all food items in accordance with local health department standards, Suburban Inns’ Core Values, and the specific standards of Suburban Inns/Big E’s. The ideal candidate will consistently strive to ensure complete guest satisfaction.

Essential Functions:

  • Greet all guests warmly and positively, fostering connections that make them feel valued and welcomed.
  • Expedite all food items following standardized recipes.
  • Set up service units with necessary supplies.
  • Serve items while adhering to established portion and presentation standards.
  • Notify the Kitchen Manager or Manager on Duty of anticipated shortages.
  • Maintain cleanliness and sanitation in assigned work areas and equipment.
  • Set up, maintain, and properly dismantle the Expo station.
  • Comply with local health and safety regulations.
  • Follow all established processes of Suburban Inns.
  • Demonstrate reliability and maintain good attendance.
  • Perform other duties as assigned by management.

Position Requirements:
Minimum Knowledge: Ability to interpret and extract information, perform arithmetic functions, and demonstrate strong verbal communication and organizational skills.

Formal Education and Job-Related Experience: High School Diploma or Equivalent with a minimum of 1-year full-service restaurant experience.

License, Registration, and/or Certification Required: ServSafe Food and Allergen Certification is preferred.

Work Schedule:
The position requires flexibility, including day, evening, night, holiday, and/or weekend shifts based on business demands.

Required Travel:
No travel to other Suburban Inns properties or client locations is necessary; work will be conducted on-site.

Uniform and Appearance Guidelines:
Uniform: Team Members will be provided a uniform shirt and hat. Team Members are responsible for wearing Suburban Inns approved black slacks or Dockers (no yoga-style) and black, closed-toed, non-slip shoes.

Appearance: Hair must be neat and well-groomed. Facial piercings and visible tattoos that are not concealed by the work uniform must receive prior approval from management. Tattoos deemed offensive by management based on sensitive characteristics must remain covered at all times. This policy will be enforced by the supervisor without regard to protected characteristics, and the Vice President of Operations reserves the right to review and overturn supervisor decisions.

Job Posting Date: Wed, 13 Nov 2024 03:26:59 GMT

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