Expeditor – Big E’s EBL-Suburban Inns

Job Description

Job Title: Expeditor – Big E’s EBL

Company: Suburban Inns

Location: Grand Rapids, MI

Pay: $13 – 15 per hour

AI Pay Analysis: The hourly rate of $13 to $15 for the role of “Expeditor – Big E’s EBL” in Grand Rapids, MI, is generally below the average wage for similar positions in the area. As of recent data, expeditors in Michigan typically earn around $15 to $20 per hour, depending on their experience and the specific demands of the role. Given the cost of living in Grand Rapids and the competitive job market, this pay range may not attract skilled candidates or retain talent effectively. Therefore, the offered rate may be considered less competitive, potentially making it challenging for the employer to fill the position with qualified applicants.

Job description:

Big E’s on the Beltline is seeking motivated individuals to join our team as Expeditors, providing an excellent opportunity to advance your career in the Hospitality Industry. In this role, you will expand your expertise in delivering exceptional customer service, food preparation, and bar operations throughout 2023.

Compensation: $13-15/hour plus participation in a tip pool.

Benefits Include:

• Discounts at hotels and restaurants
• Earned Paid Time Off for all team members
• Comprehensive insurance packages (health, vision, dental, and life) for full-time employees
• Flexible scheduling based on position requirements
• Holiday pay
• 8 hours of paid volunteer time annually (with accredited programs)
• Opportunities for professional growth and advancement
• 100% paid maternity, paternity, or adoption leave for eligible employees
• Employee Assistance Program (EAP) through Pine Rest, offering three complimentary counseling visits, online resources, and access to legal, financial, and elder care consultations.

Position Summary:
The Expeditor is responsible for preparing food items in compliance with local health department standards, as well as Suburban Inns’ Core Values and Big E’s operational benchmarks. Your commitment to ensuring guest satisfaction is paramount.

Essential Functions:

• Greet guests warmly and engage them in conversation to foster a welcoming atmosphere.
• Expedite food items following standardized recipes.
• Set up service stations with necessary supplies.
• Serve items according to established portion and presentation standards.
• Communicate any anticipated shortages to the Kitchen Manager or Manager on Duty.
• Maintain cleanliness and sanitation of assigned work areas and equipment.
• Set up, maintain, and dismantle the Expo station efficiently.
• Adhere to local health and safety regulations.
• Follow all processes established by Suburban Inns.
• Exhibit consistent and reliable attendance.
• Perform additional duties as assigned by management.

Position Requirements:
Minimum Knowledge:
Candidates should possess the ability to interpret and extract information, as well as perform basic arithmetic functions. Proficiency in typing, record keeping, and word processing is advantageous. Strong verbal communication and organizational skills are essential.

Formal Education and Job-Related Experience:
A High School Diploma or equivalent is required, along with a minimum of one year of experience in a full-service restaurant environment.

License, Registration, and/or Certification Required:
ServSafe Food and Allergen Certification is preferred.

Work Schedule:
The role requires availability for varied shifts, including daytime, evening, night, holiday, and weekend assignments, with flexibility based on business needs.

Required Travel:
Travel to other Suburban Inns properties or client locations is not required, and all work is conducted on-site.

Uniform and Appearance Guidelines:
Uniforms, including a shirt and hat, will be provided. Team members are responsible for wearing Suburban Inns-approved black slacks or Dockers (no yoga-style) and black, close-toed, non-slip shoes.

Appearance:
Employees must maintain a well-groomed appearance. Approval from management is necessary for all facial piercings and tattoos not covered by the work uniform. Any tattoos deemed offensive based on sensitive or legally protected characteristics must be concealed at all times. This policy will be enforced by the position’s supervisor, with oversight by the Vice President of Operations, without regard to any protected class attributes.

Job Posting Date: Sun, 02 Mar 2025 05:34:05 GMT

Apply now!