F&B Supervisor – Embassy Suites-Suburban Inns

Grand Rapids, MI
October 31, 2024
Part Time
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Job Description

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Job Title: F&B Supervisor – Embassy Suites

Company: Suburban Inns

Location: Grand Rapids, MI

Pay: $20 per hour

AI Pay Analysis: An hourly rate of $20 for an “F&B Supervisor” position at Embassy Suites in Grand Rapids, MI, appears to be relatively competitive yet slightly below the average for the role in the region. As of 2023, the typical hourly wage for F&B Supervisors in similar hotels and establishments in Grand Rapids generally ranges from $22 to $28, depending on experience and specific responsibilities. While the offered rate may attract entry-level candidates or those with minimal experience, it may not adequately align with the expectations of more experienced professionals or reflect the cost of living in the area. Therefore, while it can appeal to some applicants, it may limit the pool of qualified candidates who might seek higher compensation in line with industry standards.

Job description:

Job Opportunity: Food and Beverage Supervisor
Location: Embassy Suites Downtown
Compensation: Starting at $20/hour
Employment Type: Full-Time (First Shift)

Embassy Suites Downtown is a dynamic workplace that thrives on energy and fast-paced activity, offering abundant opportunities for career advancement. We invite you to become part of our esteemed team in the hospitality industry!

Position Overview:
As the Food and Beverage Supervisor, you will support the Food and Beverage Manager in overseeing front-of-house operations while adhering to Suburban Inns’ Core Values, brand standards, and local health department regulations.

Benefits Include:

  • Discounts at hotels and restaurants
  • Earned Paid Time Off for all team members
  • Comprehensive insurance options (health, vision, dental, life) for full-time team members
  • Flexible work schedules
  • Holiday pay
  • 8 hours of paid volunteer time annually
  • Opportunities for professional growth and advancement
  • Monetary recognition and referral programs
  • 100% paid maternity/paternity and adoption leave for eligible team members
  • Employee Assistance Program (EAP) offerings through Pine Rest, including three free counseling sessions, an online library, and access to legal, financial, and elder care consultations

Essential Responsibilities:

  • Arrive at work in professionally appropriate attire, ensuring a neat and clean presentation.
  • Greet guests warmly and positively, creating personal connections to ensure they feel welcomed and valued. Perform table touches, including for to-go orders and in-room dining.
  • Assist in hiring, training, coaching, and evaluating both new and existing team members, supervising their adherence to policies and procedures and managing disciplinary actions as necessary.
  • Facilitate training on the POS system for new staff and assist with reporting, menu item adjustments, and other system-related tasks.
  • Ensure compliance with all safety, sanitation, energy management, and preventive maintenance standards.
  • Manage staffing of the restaurant and banquet functions according to the approved schedule.
  • Monitor labor costs and assist with timekeeping and payroll processing, including facilitating tip sharing where applicable.
  • Collaborate with the Sales department on the arrangements for booked food and beverage events, overseeing the setup, service, maintenance, and breakdown of banquet rooms, including AV equipment.
  • Ensure compliance with all legal requirements, including wage and hour laws and regulations governing alcoholic beverages (TIPS, ServSafe, and other relevant certifications).
  • Regularly inspect front-of-house service areas and equipment to ensure adherence to sanitation, safety, and maintenance standards, utilizing Quore as needed.
  • Assist in monitoring purchasing and receiving procedures to guarantee product quality and appropriate quantities.
  • Maintain a comprehensive knowledge of food and beverage menu items, including preparation and presentation techniques, and inspect items before they are served to guests or placed on the buffet.
  • Ensure proper inventory of service equipment and supplies to meet operational needs.
  • Address guest complaints professionally and escalate to the Food and Beverage Manager as necessary.
  • Maintain accurate attendance records for team members.
  • Perform any additional duties as assigned by management.

Position Requirements:

  • Minimum Knowledge: Ability to interpret and extract information and perform arithmetic functions. Proficiency in typing, record-keeping, and familiarity with Microsoft Office and other software applications is required. Previous experience with restaurant computer systems, particularly POSI, is preferred. Strong communication skills are essential.
  • Education and Experience: A bachelor’s degree or equivalent related experience is preferred, along with a minimum of two years of job-related experience.
  • Certifications: Valid ServSafe and TIPS certifications are required.

Uniform and Appearance Guidelines:

  • Uniform: Uniform and name tag provided. Team members are responsible for close-toed, non-slip shoes.
  • Appearance: Hair must be well-groomed. All facial piercings and tattoos not covered by the uniform must receive management approval. Tattoos deemed offensive based on sensitivity to racial, sexual, religious, ethnic, or other characteristics are not permitted during work hours. Supervisors will administer this policy without bias toward any protected characteristics, and the Vice President of Operations has final authority over decisions made by supervisors.

At Embassy Suites Downtown, we are committed to responding to the evolving needs of our dynamic industry. As such, job responsibilities may be adjusted as necessary to meet business demands.

We look forward to welcoming you to our team!

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Job Posting Date: Thu, 31 Oct 2024 05:31:51 GMT

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