F&B Support Coordinator Petoskey, Michigan-Odawa Casino

Job Description

Job Title: F&B Support Coordinator Petoskey, Michigan

Company: Odawa Casino

Location: Petoskey, MI

Pay: $22 per hour

AI Pay Analysis: The hourly rate of $22 for an F&B Support Coordinator in Petoskey, MI, is generally considered competitive for the region, though it may be on the lower end of the spectrum depending on the specific responsibilities and level of experience required for the role. Based on data from similar positions in the food and beverage industry, wages typically range from $18 to $30 per hour in Michigan, with variations based on employer, specific job duties, and demand in the local market. Therefore, while $22 may suffice for entry-level or less complex roles, candidates with more experience or specialized skills could expect higher offers, especially in areas with a higher cost of living.

Job description:
Job Summary: Under the supervision of the Executive Restaurant & Bar Manager or designated representative, the F&B Support Coordinator will perform a range of duties including manual labor and training in various responsibilities. The following primary duties outline the essential functions of this role; additional tasks may be assigned as deemed necessary by Odawa Casino.

Primary Duties and Responsibilities:
– Support Food & Beverage Team Members with cleaning, driving, and maintaining operational standards.
– Operate a company vehicle to transport goods and staff to off-site F&B events as required.
– Coordinate and execute the setup and breakdown of Group Sales/F&B Special Events in accordance with Banquet Event Orders, ensuring all service requirements are met.
– Arrange seating, tables, equipment, pipe and drape, table linens, and other necessary items.
– Stack chairs and transport tables and chairs using carts.
– Verify the quality and accuracy of meeting room and outlet setups.
– Set silverware, glassware, chinaware, and linens as needed for events.
– Maintain cleanliness of all catering and banquet furniture and equipment.
– Ensure that all areas remain clean before, during, and after F&B events.
– Document usage of items billed by consumption for invoicing purposes.
– Manage catering and banquet orders, maintain inventory, and keep storage areas organized.
– Facilitate communication among the Executive Restaurant & Bar Manager, Executive Chef, clients, and vendors.
– Address guest complaints promptly to ensure swift resolutions.
– Offer assistance to other food and beverage outlets and the kitchen as directed.
– Acquire skills to operate and maintain equipment on an as-needed basis.
– Complete daily assignments and uphold high standards in work areas and personal presentation.
– Greet all guests and team members with a friendly and welcoming demeanor.
– Stay informed about current and future promotions and events at Odawa Casino Resort.
– Conduct oneself in a positive and professional manner, serving as a role model for team members.
– Follow all regulatory, safety, departmental, and company policies.
– Observe departmental guidelines and attend all required meetings.
– Execute departmental service standards and complete all mandatory training satisfactorily.
– Maintain confidentiality at all times.
– Participate in duties at other properties as required.
– Undertake additional projects as assigned within the scope of the position.
– May be involved in special projects as needed.

System Access: Synkros

Upholds Odawa Casino’s Mission Statement in all aspects of the position:
Mission: We create excitement and memories.
Values: We foster a culture that provides:
1. A fun, rewarding, safe, and consistent environment for our Team Members.
2. A welcoming atmosphere marked by warm receptions.
3. An optimal entertainment experience through exceptional service.
4. Support for the Waganakising Odawak values including Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth.
5. A commitment to community connection and contribution.

Preference: Applies to Native Americans in accordance with applicable tribal law.

Minimum Qualifications:
– Must be at least 21 years of age.
– High School diploma or equivalent preferred.
– Minimum of three (3) years of experience in a support role within a restaurant, banquet, or catering environment, with at least two (2) years of experience in inventory control.
– Valid driver’s license with a clean driving record; must be insurable through our insurance provider.
– Ability to obtain a Chauffeur’s license or Commercial Driver’s License (CDL) with a passenger endorsement from the State of Michigan within ninety (90) days.
– Knowledge of Michigan Department of Transportation (MDOT) regulations is required.
– Must possess or be able to obtain a DOT medical card and keep it current as per departmental policy within ninety (90) days.
– Experience in event logistics is preferred.
– Strong problem-solving skills in fast-paced environments.
– Physical ability to meet job requirements including prolonged standing, kneeling, stooping, using stairs, and lifting up to fifty (50) pounds.
– Self-reliant with an ability to meet tight deadlines.
– Proficiency in English, including reading, writing, and speaking.
– Basic math skills are necessary.
– Excellent organizational, communication, interpersonal, and planning skills.
– Willingness to learn and develop professionally.
– Demonstrates maturity in judgment and behavior.
– Flexibility in scheduling, with a capacity to work overtime, weekends, holidays, and special events as required.
– Compliance with dress code policies is expected.
– A skills assessment test may be required to confirm minimum qualifications.
– Willingness to work in environments with loud noise levels and smoke exposure.
– Eligibility to obtain a gaming license in accordance with regulations set by the LTBB Gaming Regulatory Commission and other applicable laws.

Job Posting Date: Thu, 06 Feb 2025 06:51:50 GMT

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