Field Service Technician-Dish Network

Battle Creek, MI
November 19, 2024
Full Time
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Average Pay*:
*average hourly rate for this position in your area
Deadline date:
$19 - $19

Job Description

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Job Title: Field Service Technician

Company: Dish Network

Location: Battle Creek, MI

Pay: $18.75 per hour

AI Pay Analysis: An hourly rate of $18.75 for a Field Service Technician in Battle Creek, MI, is generally considered on the lower end of the spectrum, as compensation for this role can vary significantly based on factors like experience, industry, and specific skill sets. Nationally, Field Service Technicians tend to earn between $20 to $30 per hour, with variations depending on specialization and technical expertise. In Michigan, the average hourly wage for similar roles often falls around $22 to $25. Considering the cost of living in Battle Creek is relatively lower than in larger urban areas, the rate may be slightly more competitive locally but still likely falls short of industry standards. Thus, while the $18.75 rate may attract applicants, it may struggle to retain skilled technicians who can command higher wages elsewhere.

Job description:

DISH, an EchoStar Company, has been at the forefront of connectivity innovation for over 40 years. Our extensive business portfolio encompasses satellite television services, live streaming, on-demand programming, smart home installation, mobile products, and the development of America’s First Smart Network. Our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech, and GenMobile.

In our Service Technician Department, we empower our technicians to deliver exceptional TV and Smart Home solutions to millions of customers nationwide. As a technician, you will be trained to champion a world-class customer experience, connecting and educating our customers with every visit. Our technicians are the backbone of our operations, playing a crucial role in ensuring that our customers enjoy a superior experience. Our commitment to excellence is reflected in our recognition as the #1 company in Overall Customer Satisfaction by J.D. Power for six consecutive years in 2023.

Job Duties and Responsibilities
We offer an array of benefits, including:

  • A guaranteed promotion after six months, with a $1.00 per hour pay increase.
  • Performance incentives, with the potential to earn up to $6,400 in your first year and $9,100 in subsequent years.
  • Comprehensive paid training, along with paid time off and paid holidays.
  • A 4-day workweek, with opportunities for overtime.
  • Comprehensive Medical, Dental, Vision, and Life Insurance packages, as well as a Health Savings Account.
  • Complimentary DISH TV programming valued at $114.99 per month for your home, along with discounted Sling TV and Boost Infinite phone plans.
  • A 401(K) plan with company match, as well as an Employee Stock Purchase Program (ESPP).
  • Tuition reimbursement.
  • A DISH-supplied van, tools, and uniforms.

We take pride in offering opportunities for growth within our organization, evidenced by the fact that over 400 of our current technician leadership team began their careers as technicians. Your determination and resilience will enable you to advance rapidly at DISH. Promotions based on performance include an automatic 5% pay increase at level 2 and a 10% increase at levels 3 and 4.

What will you be doing?
As a Field Technician, you will represent DISH in our customers’ homes on a daily basis. Your role will involve simplifying the lives of homeowners and consulting them on the vast possibilities their smart home can offer.

Skills, Experience, and Requirements
Applicants must possess:

  • The ability to quickly build rapport with clients to ensure a positive service experience.
  • The physical capability to stand on high ladders (up to 40 feet) for extended periods, lift over 70 lbs, and comply with individual weight limit requirements of 335 lbs.
  • The ability to crawl into small spaces and work in various environmental conditions.
  • A valid driver’s license in your state of employment, along with a driving record that meets DISH’s safety standards.
  • Willingness to travel as required.

Salary Ranges
Compensation is set at $18.75 per hour.

Benefits
Our benefits package encompasses a range of health perks and career advancement opportunities. Employment is contingent upon the successful completion of a pre-employment screening, which includes a drug test and verification of an acceptable driving record. The compensation detailed may reflect a combination of base pay rates and location-based pay differentials.

This job posting will remain open for a minimum of three days or until the position is filled.

Job Posting Date: Tue, 19 Nov 2024 06:35:26 GMT

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