Field Technician – No Experience Required-Dish Network

Job Description

Job Title: Field Technician – No Experience Required

Company: Dish Network

Location: Traverse City, MI

Pay: $18.75 per hour

AI Pay Analysis: An hourly rate of $18.75 for a “Field Technician – No Experience Required” position in Traverse City, MI, is generally considered competitive, particularly given that entry-level roles in technical fields often start between $15 to $20 per hour in this region. According to industry standards and labor market data for similar roles—including telecommunications, utilities, and maintenance services—this rate aligns well with what employers typically offer, especially in areas with a lower cost of living. Additionally, factors such as company benefits, growth opportunities, and skill development can further enhance the attractiveness of the position, making the rate favorable for those entering the field without prior experience.

Job description:

EchoStar is at the forefront of redefining connectivity for the future. Our extensive portfolio encompasses satellite television, live streaming, on-demand programming, smart home installation services, and innovative mobile plans and products. Our brand offerings include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.

Our Technicians are instrumental in delivering exceptional TV and Smart Home solutions to millions of customers. In this role, you will receive training to spearhead a world-class customer experience, engaging and connecting with Americans in each home you visit. As a vital component of our organization, you will play a key role in ensuring customer satisfaction. Our commitment to excellence has been recognized—DISH earned the J.D. Power award for Customer Satisfaction for the sixth consecutive year in 2023.

What The Role Offers:

• Career Advancement: Many of our current operations leaders began their journey in this position, and technicians frequently transition into diverse departments within DISH, exploring new challenges. Demonstrate ambition and perseverance, and you will rapidly progress in an organization dedicated to your professional success.
• Competitive Compensation: A guaranteed promotion to Level 1 after 6 months that includes a $1.00 per hour pay increase. Additionally, performance-based promotions provide automatic 5% increases at Level 2 and 10% increases at Levels 3 and 4.
• Performance Rewards: Potential to earn up to $6,400 in your first year and $9,100 in subsequent years through performance bonuses. High achievers can also access AwardPerqs, redeemable for flights, excursions, electronics, and household goods.
• Comprehensive Benefits Package: Paid training, vacation, and holidays, along with Medical, Dental, Vision, and Life Insurance options, including a Health Savings Account.
• Varied Work Environment: Enjoy a blend of independent problem-solving, collaboration with fellow technicians, and interactions with loyal customers.
• Exclusive Advantages: Complimentary DISH TV programming valued at $114.99 per month, with additional discounts on Sling TV and Boost Mobile phone plans.
• Financial Security: A 401(K) plan with company matching contributions and an Employee Stock Purchase Program (ESPP).
• Ongoing Education: Tuition reimbursement programs to support your professional development.
• Tools Provided: A DISH-supplied van, tools, and uniforms will be provided to you.

Key Responsibilities:
As a Field Technician, you will represent DISH in customers’ homes, enhancing their experiences and introducing them to a world of smart home possibilities. Your primary duties include:

• Working independently while also engaging in supportive collaboration with team members.
• Effectively managing your daily tasks to drive success, backed by a large, competitive organization.
• Establishing rapport and ensuring excellent customer experiences.
• Installing and servicing DISH products and smart home solutions.
• Educating customers on product usage and the benefits of smart home technology.
• Promoting products and services to optimize our customers’ home entertainment experience.
• Upholding professional representation of the company through positive interactions, a tidy work area, and a respectful demeanor.

Training Program Benefits:

• A process-oriented approach to enhance customer satisfaction.
• Access to best-in-class practices developed by our skilled technicians.
• Knowledge of appropriate tool selection and usage.
• The latest insights on modern Smart Home technologies, enabling effective communication with customers for sales and educational purposes.

Required Skills and Experience:

• Customer Focus: Proven ability to develop rapport swiftly and secure client satisfaction.
• Problem-Solving: Strong aptitude for addressing complex challenges for a diverse customer base.
• Determination: Willingness to embrace challenges, including navigating confined spaces and adapting to varying weather conditions, including work on roofs and in crawl spaces without climate control.
• Adaptability: Comfortable in a dynamic environment that values agility and persistence.
• Physical Requirements: Ability to maintain balance on ladders up to 40 feet, lift over 70 lbs, and adhere to individual weight constraints of 335 lbs.
• Licensing: A valid driver’s license with a clean driving record is essential.
• Flexibility: Openness to travel and a willingness to work shifts that may include evenings, weekends, or holidays.

Compensation: $18.75/hour.

We offer a diverse array of benefits to support your health and career progression. Employment is contingent upon successfully passing a pre-employment screening process, which includes a drug test and verification of an acceptable driving record. Compensation may reflect a blend of the hourly pay rate and any location-specific differentials.

This job posting will remain active for a minimum of three days, with the posting duration extending by three days until the position is filled.

Job Posting Date: Sun, 12 Jan 2025 08:52:16 GMT

Apply now!