First Party Medical Processor-Root Insurance

Job Description

Job Title: First Party Medical Processor

Company: Root Insurance

Location: Columbus, OH

Pay: $45840 – 50000 per year

AI Pay Analysis: The hourly rate of $45,840 to $50,000 per year for the role of “First Party Medical Processor” in Columbus, OH translates to approximately $22.04 to $24.04 per hour. This range appears to be competitive, particularly given that the median hourly wage for similar positions in the medical billing and processing sector generally falls between $18 to $25 per hour in the Midwest. Additionally, factors such as experience, specific employer, and job responsibilities can influence salary rates. Overall, the compensation offered aligns well with industry standards for this role in the Columbus market, reflecting a reasonable balance between entry-level and mid-level positions in the field.

Job description:

CURRENT ROOT EMPLOYEES – Please apply using the career page in Workday. This career site is for external applicants only.

The Opportunity
As a First Party Medical Processor, you will play a pivotal role in upholding the fundamental fairness that our company is built upon. You will be encouraged to challenge existing boundaries and think critically about our customers’ needs and how they align with our offerings. Our objective is to utilize technology, data, and a team of exceptionally skilled individuals to create a claims experience that is acknowledged as the industry standard.

Root embraces a "work where it works best" philosophy, providing support for you to operate from a location across the United States that is most conducive to your productivity.

Salary Range: $45,840 – $50,000

What We’re Looking For:

• A customer service-oriented individual
• Professional communication skills, both verbal and written
• Proven ability to maintain high-quality work while demonstrating strong productivity
• Quick learner with the aptitude to adapt and apply new concepts
• Coachable and dedicated to professional development
• Recognized as a resource within both team and functional areas
• Strong sense of professionalism combined with empathy
• Naturally curious, with an excellent attention to detail
• Open-minded approach to problem-solving

What You’ll Be Doing:

• Delivering an industry-leading claims experience for all participants
• Making prompt and courteous contact with claim participants consistently
• Managing a high volume of tasks to assist our Claims Adjusters, including: sending letters, contacting claim participants, managing vendor queues, routing unmatched medical bills, and obtaining W-9s and bills
• Communicating with adjusters for updates on task requests to facilitate claims resolution
• Maintaining and updating a diary/schedule for each claim as needed
• Responding to claim correspondence promptly and with high quality
• Contributing to the ongoing development of claims guidelines and best practices
• Recommending potential product enhancements and process improvements
• Engaging effectively with customers, peers, vendors, and management

Don’t Meet Every Single Requirement?
Research indicates that women and people of color are less likely to apply for jobs unless they meet all qualifications. At Root, Inc., we are committed to fostering a diverse and inclusive workplace. If you are enthusiastic about this role but feel that your experience does not align perfectly with every qualification, we encourage you to apply regardless!

Join Us
At Root, we evaluate individuals based on the merit of their work, not their backgrounds. If you are passionate about the responsibilities this role entails and are motivated to solve real problems, we welcome your application. We are eager to learn more about you and the unique contributions you can bring to our team.

Who We Are
We are harnessing the power of technology to transform the insurance landscape. Through machine learning and mobile telematics, we have established one of the most innovative FinTech companies worldwide, and we are just beginning our journey.

What Draws People to Root
Our success largely stems from our unwavering commitment to high hiring standards. We understand that the quality of our products reflects the caliber of the individuals who create and promote them. We seek those who approach problem-solving with curiosity, diligence, and an analytical mindset. Ask any member of our team, and you will hear consistent reasons for their choice to join us:

• Autonomy—for self-starters, the opportunities to contribute are boundless.
• Impact—by redefining conventional practices, we address challenges that significantly affect our business.
• Collaboration—we promote rich discussions and respectful debates at every opportunity.
• People—we draw inspiration from the diverse group of exceptionally intelligent individuals around us.

Job Posting Date: Fri, 14 Feb 2025 23:57:24 GMT

Apply now!