FOH Manager – Big E’s Sports Grill, Holland-Suburban Inns

Job Description

Job Title: FOH Manager – Big E’s Sports Grill, Holland

Company: Suburban Inns

Location: Holland, MI

Pay: $48000 – 52000 per year

AI Pay Analysis: The annual salary range of $48,000 to $52,000 for the “FOH Manager – Big E’s Sports Grill” position in Holland, MI translates to an hourly rate of approximately $23.08 to $25.00, which is competitive for a front-of-house (FOH) manager in the restaurant industry. According to industry standards and data for similar roles in the region, this range is generally aligned with what is typically offered for FOH management positions, especially in casual dining establishments. Factors such as the cost of living in Holland, MI, as well as the experience level and responsibilities associated with the position, can influence competitiveness; however, this salary appears reasonable given the local market conditions and the nature of the role.

Job description:

Big E’s offers a dynamic and high-energy work environment, rich with opportunities for skill enhancement and career progression. We invite you to become a part of our esteemed team in the Food and Beverage and Hospitality Industries!

FOH Manager Compensation:
The annual salary for the FOH Manager position ranges from $48,000 to $52,000, with flexibility based on relevant experience.

Employee Benefits Include:

• Discounts for employees, friends, and family at hotels and restaurants
• Accrued Paid Time Off for all team members
• Comprehensive insurance options (health, vision, dental, and life) for full-time team members
• Flexible scheduling
• Holiday pay
• Eight hours of paid volunteer time per year
• Opportunities for professional development and career advancement
• Monetary recognition and referral programs
• Fully funded maternity, paternity, or adoption leave for those eligible under FMLA
• Employee Assistance Program (EAP) through Pine Rest, offering three complimentary counseling sessions, an online library, and access to legal, financial, and elder care consultations

As a FOH Manager, you will oversee the service and management of the Front of House to ensure a delightful experience for guests, while adhering to Suburban Inns’ Core Values, Big E’s standards, and local health regulations.

Essential Functions:

• Welcome all guests warmly and engage with them to foster a welcoming atmosphere
• Schedule Front of House personnel in accordance with labor guidelines established by the Restaurant Manager
• Ensure the appearance, cleanliness, and safety of FOH areas, equipment, and fixtures meet the highest standards
• Conduct monthly inventories and manage pricing, cost controls, requisitioning, and issuing for beverage services
• Foster high levels of guest satisfaction through proactive management and engagement
• Maintain a visible presence on the floor to enhance staff interaction and elevate the guest experience
• Perform regular table visits to connect with all served tables
• Provide assistance in service to guests as necessary
• Lead service recovery efforts to address any guest issues efficiently
• Develop and enforce side work, opening, and closing procedures aligned with SI/Big E’s standards and safety protocols
• Lead, manage, and hold Team Members accountable to established performance standards and core values, applying disciplinary measures as needed under Suburban Inns’ policies
• Ensure all FOH Team Members obtain TIPS and/or ServSafe certifications
• Monitor FOH Team Members’ hours to ensure compliance with posted schedules
• Review and approve payroll for FOH Team Members, maintaining accuracy and adherence to labor laws
• Make staffing adjustments at night to align with guest service standards and labor cost objectives
• Prepare reports and schedules, and execute other administrative responsibilities
• Secure dining room areas at the close of business
• Maintain open and constructive communication with Back of House operations
• Attend scheduled staff meetings
• Adhere strictly to all Suburban Inns procedures
• Exhibit regular and reliable attendance
• Undertake additional responsibilities as vested by management

Position Requirements:

• Minimum Knowledge: Ability to interpret and utilize information, perform arithmetic functions, and demonstrate strong communication skills
• Education and Experience: High School Diploma or equivalent experience is required, along with a minimum of one year of job-related experience
• Certifications: ServSafe Food, CPR, and TIPS certifications are required (can be acquired upon hire)
• Work Schedule: Flexibility to work day, evening, night, holiday, and weekend shifts as needed, based on business demands
• Travel Requirements: May involve travel to other Suburban Inns locations or client sites

Uniform and Appearance Guidelines:

• Uniform: Professional attire per Suburban Inns standards, with closed-toe and non-slip shoes required
• Appearance: Hair must be well-groomed. Approval from management is required for facial piercings and tattoos that are not covered by work attire. Tattoos deemed offensive must remain covered, as determined by management. This policy will be enforced without regard to protected characteristics, and any disputes will be subject to review by the Vice President of Operations.

Job Posting Date: Thu, 06 Feb 2025 23:41:56 GMT

Apply now!