Food Server-Boyne Resorts

Petoskey, MI
November 7, 2024
Part Time
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Job Description

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Job Title: Food Server

Company: Boyne Resorts

Location: Petoskey, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for a Food Server in Petoskey, MI, it’s essential to consider local cost of living, average wages for similar positions, and industry standards. As of my last update, the average hourly wage for food servers in Michigan generally ranges from $10 to $15, not including tips, which can significantly boost earnings. Given Petoskey’s status as a tourist destination with seasonal spikes in demand, wages may be slightly elevated during peak times. If the rate you have falls within or exceeds this range, it would be considered competitive and aligned with industry standards; however, if it’s below this threshold, it may be less attractive to potential employees. Ultimately, assessing competitiveness also depends on factors such as benefits, work environment, and opportunities for advancement, which can enhance overall compensation.

Job description:

We are looking for a friendly, professional, and dependable Food Server to join our dynamic team. In this role, you will be instrumental in delivering an exceptional dining experience to our guests by providing prompt, efficient, and courteous service. Your responsibilities will include taking orders, answering menu-related queries, serving food and beverages, and ensuring that every guest enjoys a pleasant and memorable experience. If you have a passion for excellent food, outstanding customer service, and thrive in a fast-paced environment, we invite you to become part of our team.

Key Responsibilities:

  • Guest Service: Greet and welcome guests with a friendly and professional demeanor, ensuring they feel comfortable and valued.
  • Order Taking: Accurately take food and beverage orders from guests, noting any special requests and dietary restrictions.
  • Menu Knowledge: Provide detailed information about menu items and daily specials while addressing any questions guests may have regarding food or beverages.
  • Food & Drink Delivery: Serve food and beverages promptly, ensuring accuracy and presentation meet the restaurant’s standards.
  • Check on Guests: Regularly ensure guest satisfaction with their meals and service, responding promptly to additional requests or concerns.
  • Upselling & Recommendations: Suggest additional items such as appetizers, desserts, or drinks to enhance the dining experience and contribute to increased sales.
  • Order Accuracy: Double-check orders before delivery for accuracy, and communicate any special requests or modifications to the kitchen staff.
  • Cash Handling: Process guest payments accurately, managing cash, credit cards, and tips in accordance with restaurant policies.
  • Cleanliness: Maintain a clean and organized work area, including tables, chairs, and service stations.
  • Team Collaboration: Work collaboratively with kitchen staff, food runners, and fellow servers to ensure seamless and efficient service, particularly during busy periods.
  • Health & Safety Compliance: Adhere to all food safety and sanitation regulations, ensuring proper food temperatures, correct handling of utensils, and cleanliness of all areas.

Qualifications:

  • Previous Experience: Prior experience in food service or customer-facing roles is preferred, but not required.
  • Excellent Communication Skills: Strong verbal communication skills to engage professionally with guests and team members.
  • Customer-Centric Attitude: A friendly and approachable demeanor, focusing on creating positive experiences for each guest.
  • Multitasking Ability: Capability to manage multiple tables and tasks in a fast-paced environment effectively.
  • Attention to Detail: Ensuring order accuracy and timely delivery while being attentive to guests’ needs.
  • Physical Stamina: Ability to stand, walk, and carry food and beverages for extended periods.
  • Team-Oriented: Willingness to collaborate with other servers and kitchen staff to provide seamless service.
  • Basic Math Skills: Competence in handling basic math for order processing, payment, and tip calculations.
  • Flexible Availability: Must be available to work evenings, weekends, and holidays as required by the restaurant’s schedule.

Additionally, candidates should be able to carry heavy trays (up to 25 lbs) and navigate busy dining areas while communicating effectively with both guests and staff.

Job Posting Date: Thu, 07 Nov 2024 00:32:01 GMT

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