Front Desk Agent-Innvite Hospitality

Obetz, OH
April 2, 2025
Full Time
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Average Pay*: 12-16
*average hourly rate for this position in your area
Deadline date:
$13 - $14

Job Description

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Job Title: Front Desk Agent

Company: Innvite Hospitality

Location: Obetz, OH

Pay: $13 – 14 per hour

AI Pay Analysis: An hourly rate of $13 to $14 for a Front Desk Agent in Obetz, OH, is generally below the national average for similar positions, which typically range from $15 to $20 per hour, depending on experience and employer type. In Ohio, wages can vary by region, but positions in hospitality often offer slightly higher rates in urban areas and near major attractions. Given the current labor market trends and cost of living factors, the offered rate may be considered less competitive, potentially affecting recruitment and retention for this role in the area. It would be advisable for employers to adjust their pay scale to attract qualified candidates.

Job description:

Great opportunity for a career in the hospitality industry.

  • We offer guaranteed bonuses and opportunities for career development.
  • Employment type: Full-time
  • Pay rate: $14/hour

Duties & Responsibilities:

  • Conduct guest check-in and check-out processes
  • Manage Property Management System (PMS) operations
  • Handle cash and credit card transactions
  • Operate the switchboard and demonstrate excellent telephone etiquette
  • Implement front office emergency and security procedures
  • Manage reservations for guest rooms and meeting spaces
  • Assist with administrative duties as assigned by management
  • Maintain a neat, tidy, and clean front desk area and lobby on a daily basis
  • Make minor decisions as required
  • Coordinate group reservations and set up group blocks
  • Sell guest rooms to new arrivals and respond to phone inquiries
  • Adhere to all policies and procedures outlined in the employee handbook
  • Present a neat, clean, and well-groomed appearance in a proper uniform with name tag
  • Operate laundry facilities as directed
  • Foster a professional and hospitable attitude towards all guests, associates, and vendors

Required Skills:

  • Fluent verbal and written communication skills in English (Spanish is a plus)
  • Basic mathematical skills
  • Legible handwriting
  • Proficiency in computer and keyboard/typing skills
  • Ability to operate a 10-key calculator
  • Strong interpersonal skills with a focus on public engagement
  • Capability to work independently with minimal supervision
  • Ability to manage multiple tasks simultaneously
  • Basic accounting skills and experience with night audit processes

Job Posting Date: Sat, 22 Mar 2025 23:17:46 GMT

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