Front Desk Associate/Playroom Attendant- Dog Daycare-Canine to Five

Job Description

Job Title: Front Desk Associate/Playroom Attendant- Dog Daycare

Company: Canine to Five

Location: Detroit, MI

Pay: $13.5 – 17 per hour

AI Pay Analysis: The hourly rate of $13.50 to $17 for a Front Desk Associate/Playroom Attendant at a dog daycare in Detroit, MI, falls within a competitive range, although it can vary based on factors such as experience and specific responsibilities. In many areas of the United States, similar positions typically offer hourly wages between $12 to $20, with Detroit reflecting the lower end of that spectrum due to its cost of living. Given Michigan’s minimum wage laws and the relatively low wage growth in the region, this pay scale appears to align well with industry standards, providing a reasonable wage for entry-level to mid-experience roles in pet care and customer service.

Job description:

Canine To Five is seeking passionate dog enthusiasts to join our dynamic team at our thriving dog daycare and boarding facility located on the Eastside of Detroit, MI. We are looking for individuals who are dedicated to providing outstanding care and support to our canine companions and their human guardians. This opportunity involves responsibilities at both our front desk and within the dog play areas.

We are hiring for full-time positions (30+ hours per week) and require candidates to be flexible with their availability, including shifts scheduled between 6 AM and 8 PM, and the willingness to work two weekends each month. No prior experience is necessary; what matters most is a positive attitude, a strong work ethic, the ability to learn quickly, and, most importantly, a love for dogs.

What makes working at Canine To Five truly special includes:

• A comprehensive training program
• Clearly defined career advancement opportunities with pay increases
• Paid breaks
• Full-time employees qualify for health, vision, dental, and IRA plans
• Paid time off
• Opportunity to earn tips after 60 days of employment
• Referral bonuses
• Life advisor support for employees and their families
• Complimentary care for your own dog

POSITION SUMMARY

This role encompasses the following key positions:

As a Front Desk Associate (internally referred to as a Client Experience Representative), you will be the welcoming face clients encounter upon entering our facility. This role is crucial for client retention and requires an individual who is consistently friendly and caring, remembers every face, maintains a positive demeanor throughout their shifts, and is skilled in upselling additional services and benefits. Responsibilities include processing payments, managing clerical tasks related to clients and their dogs, safely escorting dogs throughout the facility at an efficient pace, and undertaking additional assignments as needed.

The Pack Leader is vital to the success of Canine To Five, responsible for ensuring safe group play for all dogs in our care. This role requires sound decision-making, enthusiasm for our clients and dogs, and confidence in managing the play groups. The ideal candidate will be comfortable with dogs of all breeds and sizes, possess the ability to maintain control during group play, and work independently in a fast-paced and loud environment. An aptitude for learning about dog behavior and safety is essential, coupled with a strong memory.

JOB REQUIREMENTS

• Must be at least 18 years of age
• Flexible availability, including weekends and holidays
• Capacity for detailed cleaning tasks such as vacuuming, mopping, wiping, and scrubbing
• Physical ability to lift 50 lbs, stand for extended periods, and perform walking, running, bending, and reaching tasks
• Basic computer skills
• Excellent decision-making, self-awareness, and time management abilities
• Superior verbal and written communication skills
• A genuine affection for working with and caring for dogs
• Confidence and comfort in handling all breeds and sizes of dogs
• Exposure to potential unpleasant odors, animal waste, bites, scratches, and contagious diseases
• Ability to manage high-stress situations in a fast-paced environment
• Personal accountability regarding attendance, adherence to dress code, and cell phone policy, among others
• A positive attitude and active engagement in daily work operations
• Openness to coaching and learning new skills, including feedback from video reviews and supervisors
• Year-round exposure to outdoor environments, including inclement and extreme weather conditions

Job Posting Date: Mon, 10 Mar 2025 23:59:36 GMT

Apply now!